Rame Italiano
Littleton
Summary
I'm a compassionate individual with lived experience in mental health and substance use recovery. Proven ability to provide effective peer support to individuals in crisis. Committed to fostering safe environments that empower others during mental health challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Peer and Family Support Specialist
Solari Human Services (formerly Rocky Mtn Crisis)
Denver
01.2022 - 12.2024
- Maintained accurate documentation of client interactions, progress notes, and treatment outcomes in compliance with confidentiality regulations.
- Utilized active listening skills to create a safe space for clients to express their thoughts and emotions without judgment.
- Provided crisis intervention services by assessing risk factors, implementing safety measures, and connecting individuals with emergency resources when necessary.
- Receive incoming calls from callers, families, friends, and possibly other community helpers.
- Utilize a computer for a cloud-based phone system and an electronic health record database.
- Documenting calls through documentation software, CoCo, and writing notes on the call about how help was administered and their response to the intervention.
- Initiate follow-up calls to continue to offer support, check in with the caller’s progression on any planning made, inquire about the utilization of provided community resources, and gather information regarding caller satisfaction with services.
- Provide information and referrals to available community programs, as may be indicated.
Education
High School Diploma -
Columbine High School
Littleton, CO05-2010
Rocky Mtn Crisis Partners
Denver, COSkills
- Documentation compliance
- Crisis intervention
- Client referrals
- Active listening
- Electronic health records
- Resource coordination
Affiliations
- I'm a big sports fan;
- I listen to pod casts
- Spending time with my friends
- Playing video games
- Coming from a big family, I spend a lot of time with them.
Certification
- Colorado Providers Association (COPA)
Volunteer
- I am on the fellowship team at my church. I greet people as they come into church.
References
References available upon request.
Timeline
Certified Peer and Family Support Specialist
Solari Human Services (formerly Rocky Mtn Crisis)
01.2022 - 12.2024
High School Diploma -
Columbine High School
Rocky Mtn Crisis Partners
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