RAJA BRYANT
Denver
Summary
Highly motivated, compassionate with a successful record of providing efficient timely health care and administrative services. Actively seeking a position in the medical field, and clinical offices with special interest in medical offices, urgent care facilities, or hospitals. Delivers top-notch service and support while working well under pressure. Expert in diffusing conflicts and solving patient problems. Forward thinking and friendly with distinguished to multitask, and committed to optimizing patient experiences through individualized care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier and Sales Associate
Bath & Body Works
03.2021 - Current
- Greeted customers in a timely fashion while quickly determining their need
- Recommended merchandise to customers based on needs and preferences
- Responded to customer questions and requests in a prompt efficient manner
- Built relationships with customers to increase likelihood of repeat business
- Operated cash register for cash and card transactions with 100% accuracy
- Stocked and replenished merchandise according to store layouts
- Resolved customer complaints in a professional manner while prioritizing customer satisfaction
Patient Representative and Trainer
Care Now Urgent Care
09.2018 - 08.2024
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Verified any changes or data updates to patient records and checked insurance information at each appointment
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
Specialist
Verizon Wireless
04.2023 - 01.2024
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Education
Esthetician License -
Aveda Institute Of Denver
01.2023
Diploma - General Studies
South High School
06.2017
Skills
- Coachable
- Time Management
- Team collaboration
- Work ethic and integrity
- Reliability and punctuality
- Organized
- Patience and empathy
- Self Motivated
- Project Management
- Adaptable
- Communication
- Problem Solving
- Customer service
- Cash handling
Certificates And Licenses
- Esthetician License, In Progress
- CPR/BLS, 06/24
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Specialist
Verizon Wireless
04.2023 - 01.2024
Cashier and Sales Associate
Bath & Body Works
03.2021 - Current
Patient Representative and Trainer
Care Now Urgent Care
09.2018 - 08.2024
Diploma - General Studies
South High School
Esthetician License -
Aveda Institute Of Denver
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