Rainbow Griego
Aurora
Summary
Dedicated Peer Support Specialist with extensive experience in client assessment, recovery guidance, and team collaboration. Skilled in developing customized plans that address individual needs while managing operations efficiently. Proven track record of building relationships based on trust and enhancing client success through innovative support strategies.
Overview
5
5
years of professional experience
Work History
Certified Peer Support Specialist
Office of the Municipal Public Defender's
Denver
03.2025 - Current
- Supported clients in navigating legal processes and challenges, enhancing their understanding and ability to advocate for themselves.
- Collaborated with attorneys to understand client needs and concerns.
- Informed clients about available resources and support services, empowering them to access necessary assistance.
- Maintained accurate documentation of client interactions and support /Re-entry plans.
- Offered guidance on how to access housing, employment opportunities, educational programs. within the community.
Peer Support Specialist/Client Care Manager
Empowerment at Greyhound Apartments
Commerce City
01.2023 - 02.2025
- Assessed and adjusted support strategies for 24 clients regularly, enhancing their growth and success.
- Assisted 24 clients in setting realistic goals and provided support during their journey towards achieving them.
- Modeled positive behavior for 24 clients through personal experiences of recovery, fostering a culture of resilience.
- Built trust-based relationships with 50 residents using active listening and effective communication.
Janitorial Supervisor
Wizard's Cleaning
10.2022 - 10.2023
- Prepared staff assignments and implemented janitorial procedures, streamlining task allocation and enhancing operational efficiency.
- Trained team of 4 on safe operation of cleaning equipment and chemicals, ensuring compliance and protecting surfaces and staff.
- Managed inventory for 3 apartment buildings, maintaining adequate stock levels and reducing waste.
Server/Supervisor of Operations
Denny's
01.2021 - 10.2022
- Resolved customer complaints effectively, fostering repeat business and enhancing overall dining experiences.
- Trained 20 new servers on company policies, procedures, and best practices, enhancing overall guest service quality.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
Education
GED -
DWCF
Denver, CO09-2019
Skills
- Case management
- Recovery guidance
- Client assessment
- Resource navigation
- Team collaboration
- Peer mentoring
Timeline
Certified Peer Support Specialist
Office of the Municipal Public Defender's
03.2025 - Current
Peer Support Specialist/Client Care Manager
Empowerment at Greyhound Apartments
01.2023 - 02.2025
Janitorial Supervisor
Wizard's Cleaning
10.2022 - 10.2023
Server/Supervisor of Operations
Denny's
01.2021 - 10.2022
GED -
DWCF