RAFAEL MESTRE TORRES
Barranquilla
Summary
Bilingual Industrial Engineer (Spanish-English) with extensive experience in Planning, Logistics, Production, and Auditing. Skilled in process design and improvement, planning, inventory management, implementation of corrective and preventive actions, and strategy development. Demonstrated leadership and teamwork under pressure, with strong results and KPI orientation. Proficient in SAP ERP, ORACLE, Infor LX (formerly BPCS), and advanced Excel for database management and analysis.
Overview
23
23
years of professional experience
2000
2000
years of post-secondary education
2
2
Languages
Work History
Continuous Improvement Analyst
FOUNDEVER
Barranquilla, Atlántico
03.2020 - 12.2024
- Monitoring KPIs and performance of Allstate account LOBs
- Development of tools for tracking and improving agent performance
- Proposals to Operations and clients for resource and cost optimization
Plant Superintendent
PROCAPS S.A.
Barranquilla, Atlántico
10.2016 - 11.2019
- Ensured production program deliveries and resource supervision
- Material and supply consumption control
- Productivity and quality KPIs management
- Customer complaint investigations and CAPA management (Pfizer, Bayer, GSK, etc.)
Pharmacy Coordinator
CRUZ VERDE
Barranquilla, Atlántico
05.2015 - 10.2016
- Supplied 100% of medications and medical devices to Reina Sofía and Iberoamerica Clinics
- Inventory control and physical audits with less than 1% error
- Service, inventory and quality indicator analysis that met the requirments in 100% of the performed audits
Controller
INDUSTRIA ZABRA
07.2013 - 03.2015
- 30% reduction of in-process inventory in 6 months
- Procedure compliance audits and inventory risk management
Regional Logistics & Inventory Coordinator – Coastal Region
CLARO (TELMEX)
07.2011 - 01.2013
- Inventory control of 23 warehouses and logistics planning
- Staff management and reverse logistics operations
Logistics Planning Chief
FARMACAPSULAS (NOVAMED)
09.2001 - 01.2011
- Inventory management, overstock reduction (30% in less than one year), and obsolescence control
- Material planning using predictive models and ERP (less than 0.1% Backorders)
- Regulatory reporting to Colombian narcotics authorities
Education
Bachelor of Science - Industrial Engineering
Universidad Del Norte
Barranquilla, ATL09.2000
Skills
MS Excel
Documentation and reporting
Report preparation
Excel proficiency
Id Issued In
Barranquilla, Atlántico
Training
- Transformational Leadership Diploma, Universidad de los Andes, 12/15
- Talent Master Workshop, PROCAPS, 12/19
- Managerial Skills Workshop, PROCAPS, 12/19
- ISO 9000 Standards Audit, Industrias Zabra, 12/15
- Production, Logistics and Competitiveness Seminar, Universidad del Norte, 12/11
- Logistics Seminar, High Logistics, 12/05
- Leadership and Team Management Course, SENA, 12/09
- Logistics and Purchasing Seminar, Universidad del Norte, 12/04
- Customer Service Course, TELMEX, 12/12
- ERP Systems (Key User) Course, CTN, 12/08
Id
72.225.166
Timeline
Continuous Improvement Analyst
FOUNDEVER
03.2020 - 12.2024
Plant Superintendent
PROCAPS S.A.
10.2016 - 11.2019
Pharmacy Coordinator
CRUZ VERDE
05.2015 - 10.2016
Controller
INDUSTRIA ZABRA
07.2013 - 03.2015
Regional Logistics & Inventory Coordinator – Coastal Region
CLARO (TELMEX)
07.2011 - 01.2013
Logistics Planning Chief
FARMACAPSULAS (NOVAMED)
09.2001 - 01.2011
Bachelor of Science - Industrial Engineering
Universidad Del Norte
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