Raenah Mejorado
Lakewood
Summary
Server/bartender with over 5 years of experience in the hospitality industry, excelling in customer service, problem-solving, and innovative drink creation. Demonstrated ability in enhancing customer dining experiences through personalized recommendations and the development of signature cocktails at Olive Garden. Brings a strong background in efficient, team-oriented service from roles at Chick-Fil-A and Elitch Gardens, complemented by skills in communication, adaptability, and time management.
Overview
5
5
years of professional experience
Work History
Hospitality Intern/Bartender
Elitch Gardens
04.2024 - Current
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Bartender
Olive Garden
08.2022 - 05.2024
- Utilizing suggestive selling techniques to increase sales of food and beverages, enhancing the overall dining experience for guests
- Enhance customer experience by recommending personalized food and drink pairings based on individual preferences and dietary restrictions
- Creating signature cocktails and mocktails unique to Olive Garden's brand, enticing customers with exclusive and innovative drink options that set the restaurant apart in the market.
Overnight Stocker
Walmart
09.2021 - 07.2022
- Create and maintain a safe and organized work environment during overnight shifts to ensure efficient stocking and restocking operations
- Implement efficient and organized stocking procedures to ensure products are readily available for customers during peak shopping hours
- Collaborate with the management team to develop strategies for optimizing stocking procedures and reducing shrinkage during overnight shifts.
Buffalo Wild Wings 'GO', Team Member
Buffalo Wild Wings
03.2021 - 08.2021
- Prepared and cooked food items according to company standards
- Expedited food orders to ensure timely delivery to customers
- Handled customer orders and processed payments efficiently
- Utilize strong organizational skills to manage to-go orders efficiently and prioritize tasks to ensure timely preparation and delivery, contributing to a seamless and positive customer experience
- Leverage strong problem-solving skills to handle unexpected challenges and address customer concerns in a professional and timely manner, ensuring a positive and seamless dining experience for all guests.
Team Member
Chick-Fil-A
10.2019 - 01.2021
- Bring positive energy and enthusiasm to create a welcoming and friendly atmosphere for customers, enhancing their overall dining experience at Chick-Fil-A
- Identify and address customer needs and concerns in a timely and effective manner to ensure a positive dining experience while resolving any issues or complaints with professionalism and courtesy.
Education
Bachelor of Science - Hospitality
Front Range Community College
Westminster, CO05.2026
Skills
- Customer service
- Problem solving
- Communication
- Adaptability
- Time management
- Efficiency
- Teamwork
- Event Planning Assistance
- Food and beverage knowledge
Timeline
Hospitality Intern/Bartender
Elitch Gardens
04.2024 - Current
Server/Bartender
Olive Garden
08.2022 - 05.2024
Overnight Stocker
Walmart
09.2021 - 07.2022
Buffalo Wild Wings 'GO', Team Member
Buffalo Wild Wings
03.2021 - 08.2021
Team Member
Chick-Fil-A
10.2019 - 01.2021
Bachelor of Science - Hospitality
Front Range Community College
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