Raenah Mejorado
Lakewood
Summary
Server/bartender with over 5 years of experience in the hospitality industry, excelling in customer service, problem-solving, and innovative drink creation. Demonstrated ability in enhancing customer dining experiences through personalized recommendations and the development of signature cocktails at Olive Garden. Brings a strong background in efficient, team-oriented service from roles at Chick-Fil-A and Elitch Gardens, complemented by skills in communication, adaptability, and time management.
Overview
5
5
years of professional experience
Work History
Hospitality Intern/Bartender
Elitch Gardens
Denver, CO
04.2024 - Current
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Bartender
Olive Garden
Westminster, United States
08.2022 - 05.2024
- Utilizing suggestive selling techniques to increase sales of food and beverages, enhancing the overall dining experience for guests
- Enhance customer experience by recommending personalized food and drink pairings based on individual preferences and dietary restrictions
- Creating signature cocktails and mocktails unique to Olive Garden's brand, enticing customers with exclusive and innovative drink options that set the restaurant apart in the market.
Overnight Stocker
Walmart
Broomfield, United States
09.2021 - 07.2022
- Create and maintain a safe and organized work environment during overnight shifts to ensure efficient stocking and restocking operations
- Implement efficient and organized stocking procedures to ensure products are readily available for customers during peak shopping hours
- Collaborate with the management team to develop strategies for optimizing stocking procedures and reducing shrinkage during overnight shifts.
Buffalo Wild Wings 'GO', Team Member
Buffalo Wild Wings
Westminster, United States
03.2021 - 08.2021
- Prepared and cooked food items according to company standards
- Expedited food orders to ensure timely delivery to customers
- Handled customer orders and processed payments efficiently
- Utilize strong organizational skills to manage to-go orders efficiently and prioritize tasks to ensure timely preparation and delivery, contributing to a seamless and positive customer experience
- Leverage strong problem-solving skills to handle unexpected challenges and address customer concerns in a professional and timely manner, ensuring a positive and seamless dining experience for all guests.
Team Member
Chick-Fil-A
Westminster, United States
10.2019 - 01.2021
- Bring positive energy and enthusiasm to create a welcoming and friendly atmosphere for customers, enhancing their overall dining experience at Chick-Fil-A
- Identify and address customer needs and concerns in a timely and effective manner to ensure a positive dining experience while resolving any issues or complaints with professionalism and courtesy.
Education
Bachelor of Science - Hospitality
Front Range Community College
Westminster, CO05.2026
Skills
- Customer service
- Problem solving
- Communication
- Adaptability
- Time management
- Efficiency
- Teamwork
- Event Planning Assistance
- Food and beverage knowledge
Timeline
Hospitality Intern/Bartender
Elitch Gardens
04.2024 - Current
Server/Bartender
Olive Garden
08.2022 - 05.2024
Overnight Stocker
Walmart
09.2021 - 07.2022
Buffalo Wild Wings 'GO', Team Member
Buffalo Wild Wings
03.2021 - 08.2021
Team Member
Chick-Fil-A
10.2019 - 01.2021
Bachelor of Science - Hospitality
Front Range Community College