RAELYNN ACOSTA
Colorado Springs,CO
Summary
Insightful Human Resources Coordinator assists with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
6
6
years of professional experience
Work History
Human Resource Coordinator
Home Instead
06.2023 - Current
- Manage all Care Professionals
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Conducted new employee onboarding and provided ongoing orientation training.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Complied with labor laws and regulations while managing payroll functions efficiently.
Business Office Director
Lark Springs Memory Care
08.2021 - 06.2023
- Maintain associate time card, files, and submit payroll.
- Oversaw financial operations such as accounts receivable, accounts payable and payroll.
- Hired, managed, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created, organized filing system to manage department documents.
- Submit Colorado Adult Protective Services (CAPS), background checks, drug screenings.
Executive Administrative Assistant
Sunny Vista Living Center
02.2020 - 11.2020
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Handled confidential and sensitive information with discretion and tact.
Concierge/Caregiver
The Palisades at Broadmoor Park
06.2019 - 02.2020
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Responded to guest inquiries to maximize guest satisfaction.
- Confirmed important personal and payment information.
Community Relations Coordinator
The Retreat at Sunny Vista
08.2018 - 05.2019
- Manage resident move-ins
- Organized tours for executives and coordinated availability.
- Conducted community tours when necessary
- Reviewed resumes for potential candidates
- Conducted interviews, hire, onboard new employees
Concierge
The Retreat at Sunny Vista
10.2017 - 08.2018
- Provided accurate information regarding community
- Participated in regular staff meetings and training sessions to stay current with state guidelines,
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Managed check-in and check-out procedures for guests.
- Collected deposits , and payments.
Education
Fisk University
Tennessee 01.2015
High School Diploma -
Hesperia High School
Hesperia, CA05.2010
Skills
- Proficient in the English language and experienced using multi-forms of communication to include email, phone, and face to face
- Fluent in Microsoft Office software
- Communicates with coworkers and customers in a positive professional manner
- Builds loyal clientele through friendly interactions and consistent appreciation
- Actively and compassionately meets needs of clientele and leadership
- Ensures organization in all administrative and clerical duties
- Prepares reports timely and efficiently
- Organizes and implements-marketing strategies for domestic and overseas environment
- Resolves complaints promptly and professionally
References
- Lana Vela, Sales and Marketing Director, 562-631-2299
- Kelly Murphy, Client Care Coordinator, 719-660-9451
- Teryl McCaffrey Director of Operation, 412-477-2565
- Reanna Jimenez, Project Coordinator, 916-708-2917
Timeline
Human Resource Coordinator
Home Instead
06.2023 - Current
Business Office Director
Lark Springs Memory Care
08.2021 - 06.2023
Executive Administrative Assistant
Sunny Vista Living Center
02.2020 - 11.2020
Concierge/Caregiver
The Palisades at Broadmoor Park
06.2019 - 02.2020
Community Relations Coordinator
The Retreat at Sunny Vista
08.2018 - 05.2019
Concierge
The Retreat at Sunny Vista
10.2017 - 08.2018
Fisk University
High School Diploma -
Hesperia High School
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