Racsmey Rojas
Aurora
Summary
Proactive presales consultant with a strong background in sales enablement and client relations. Known for developing targeted solutions and supporting sales success through technical expertise and ongoing customer engagement.
Overview
12
12
years of professional experience
Work History
Presales Consultant
Homesafe
Littleton, CO
03.2025 - Current
- Led presales presentations to clients, showcasing product features and benefits effectively.
- Developed tailored solutions based on client requirements, enhancing customer satisfaction and engagement.
- Collaborated with sales teams to strategize effective approaches for complex customer needs.
- Conducted product demonstrations and technical training sessions for prospective clients and internal staff.
- Supported sales team success by delivering technical expertise during client meetings and presentations.
- Collaborated with engineering teams to address complex technical challenges encountered during presales phase.
- Established strong relationships with customers by providing ongoing support and addressing concerns promptly.
- Served as a trusted advisor for clients throughout the sales cycle, guiding them towards informed purchasing decisions.
- Assisted in closing deals by addressing customer objections and demonstrating the value of proposed solutions.
Sales Representative
Jimmy
Denver, CO
08.2024 - 01.2025
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Analyzed market trends to identify new business opportunities and drive sales growth.
- Trained and mentored junior sales staff on effective selling techniques and product knowledge.
- Collaborated with marketing team to create promotional materials that increased brand awareness.
House Cleaner Supervisor
Maria Ojeda
Aurora, CO
02.2016 - 09.2022
- Supervised cleaning teams to ensure adherence to quality standards and timelines.
- Developed efficient cleaning protocols, enhancing workflow and reducing time spent on tasks.
- Trained new staff on cleaning techniques, safety procedures, and equipment usage.
- Maintained inventory of cleaning supplies, ensuring availability and proper organization.
- Coordinated schedules for multiple clients to optimize service delivery and customer satisfaction.
- Resolved client concerns promptly, fostering positive relationships and repeat business.
Machine Operator
Tony Norng
Denver, CO
05.2014 - 12.2015
- Operated machinery to ensure consistent production quality and efficiency.
- Monitored equipment performance, troubleshooting issues to minimize downtime.
- Trained and mentored new operators on machinery and safety protocols.
- Implemented process improvements that enhanced workflow productivity.
- Conducted routine maintenance checks, ensuring compliance with safety standards.
- Complied with company and OSHA safety rules and regulations.
Education
GED -
Futures Academy
Aurora, COSkills
- Customer engagement
- Solution selling
- Product demonstration
- Requirements gathering
- Sales support
- Customer requirements
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Team collaboration
- Active listening
- Self motivation
- Professionalism
Languages
Spanish
Professional Working
Timeline
Presales Consultant
Homesafe
03.2025 - Current
Sales Representative
Jimmy
08.2024 - 01.2025
House Cleaner Supervisor
Maria Ojeda
02.2016 - 09.2022
Machine Operator
Tony Norng
05.2014 - 12.2015
GED -
Futures Academy