Rachelle Pokela
Green Bay,WI
Summary
Motivated, dependable, and hardworking individual with strong communication, teamwork, and time-management skills. Quick to learn, responsible, and committed to doing my best in every task. Eager to gain valuable experience, develop new skills, and contribute positively to a professional team.
Overview
14
14
years of professional experience
Work History
Cleaner
Duquaine Development
Green Bay, WI
2025.03 - Current
- Sanitized restrooms, kitchens, and shared surfaces across buildings
- Swept, mopped, and vacuumed floors in occupied units
- Cleaned common areas in Duquaine Development residential properties
- Maintained cleanliness and appearance of premises by clearing snow, leaves, trash and debris from steps and walkways.
- Supported renovation cleanup at Duquaine Development project sites
- Addressed customer complaints about cleanliness promptly to enhance satisfaction.
- Communicated maintenance issues to property management staff for timely resolution
Area Manager
Kimco Services
Green Bay, WI
2020.12 - 2025.07
- Managed client communication and swiftly resolved service concerns to enhance customer satisfaction.
- Coordinated with store managers to develop actionable plans for improving operational efficiency.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Scheduled field staff and coordinated area coverage to ensure seamless operations.
- Supervised employees, ensuring optimal productivity.
- Trained employees on safety procedures and service standards.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Inspected sites for cleaning quality and contract compliance.
- Prepared work assignments and updated service schedules for changing needs.
- Boosted team morale and overall revenue by creating sales contests.
Plant Specialist
Aerotek
Green Bay, WI
2022.02 - 2022.06
- Monitored plant conditions at Aerotek client facilities.
- Monitored plant conditions to ensure optimal growth at Aerotek client facilities.
- Inspected equipment and reported maintenance issues to maintain operational efficiency.
- Organized and executed plant care schedules, including watering, pruning, and trimming, to maintain health and aesthetics.
Janitor
QPS
Green Bank, WI
2018.09 - 2019.02
- Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
- Cleaned, vacuumed and dusted all areas of office building to maintain organized, professional appearance for employees and clients.
- Cleaned, vacuumed, and dusted all areas of the office building, ensuring organized and professional appearance for employees and clients.
- Maintained cleanliness of offices and common areas, emptied the trash, and restocked restroom supplies to support daily operations.
Factory Line Worker
Salm's Partners
Green Bay, WI
2015.07 - 2017.04
- Changed equipment, tools, and materials to efficiently set up new production runs.
- Followed standard operating procedures to ensure consistent production results.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Maintained detailed records of daily progress to identify and address areas for improvement.
Factory Worker
SEEK CareersStaffing Inc
Green Bay, WI
2013.01 - 2015.10
- Facilitated production flow by moving items efficiently between equipment, conveyors, and staging areas.
- Maintained clean, organized, and safe work areas to support team safety and operational efficiency.
- Packaged finished products for shipment, ensuring quality control and compliance with standards.
Education
High School Diploma -
Menomonee Falls High School
Menomonee Falls, WISome College (No Degree) - Business Administration And Management
NWTC
Green Bay, WISkills
- Cleaning
- Professional cleaning
- Custodial Experience
- Floor Maintenance
- Cleanup procedures
- Organization
- Team collaboration
- Problem resolution
- Client relations
- Communications
- Chemical handling
- Material handling
- Load & Unload
- Packing proficiency
- Shipping logistics
- Order selection
- Warehouse Experience
- Manufacturing
- Production assembly
- Hand tool operation
- Quality control
- Renovation Support
- Laundry services
- Shipping
- Renovation Support
- Floor Maintenance
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Skills
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Cleaner
Duquaine Development
2025.03 - Current
Plant Specialist
Aerotek
2022.02 - 2022.06
Area Manager
Kimco Services
2020.12 - 2025.07
Janitor
QPS
2018.09 - 2019.02
Factory Line Worker
Salm's Partners
2015.07 - 2017.04
Factory Worker
SEEK CareersStaffing Inc
2013.01 - 2015.10
High School Diploma -
Menomonee Falls High School
Some College (No Degree) - Business Administration And Management
NWTC