Rachele Wright
Commerce City
Summary
Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Counselor
Jefferson Center for Mental Health
Wheat Ridge, CO
05.2022 - 05.2024
- Coordinated intake/discharge process for new clients
- Ensured client safety in addition to making sure their basic needs were met (i.e. food, blankets, clothing, hygiene items).
- Ensured compliance with all OSHA safety standards, State regulations, and facility policies.
- Responded to emergencies and de-escalated conflicts to ensure a safe therapeutic environment.
- Alerted Emergency Medical Services when necessary
- Assisted with planning, conducting and supervision of patient activities, including community meetings, supervision of patient activities, groups, external meeting on site, family/friend visitation and life skills.
- Provided management, guidance, safety, stability, and direction to clients in early recovery from a trauma-informed lens.
Behavioral Health Technician
Sobriety House
Denver, CO
11.2025 - Current
- Assisted clients in daily living activities, promoting independence and self-care skills.
- Monitored client behavior and reported changes to the treatment team for timely interventions.
- Facilitated group therapy sessions, encouraging open discussion and peer support among participants.
- Maintained accurate documentation of client progress and treatment plans in electronic health records.
- Provided emotional support and encouragement, fostering a positive environment for recovery efforts.
- Educated clients on coping strategies and resources available for ongoing mental health support.
A/R Specialist
Veros Clinical Services
Centennial, CO
03.2025 - Current
- Contributed to team success by consistently meeting or exceeding productivity targets and quality standards.
- Provided exceptional customer service by resolving inquiries and addressing concerns promptly and professionally.
- Analyzed claims issues and collaborated with insurance companies to optimize resolution processes and increase profit margins.
- Resolved billing inquiries and concerns with efficiency and accuracy.
Education
Medical Billing & Coding - Healthcare
Concorde Career College
Aurora, CO05-2008
Associate of Arts - Psychology
Community College of Aurora
Aurora, CO05-2027
Skills
- De-escalation Skills
- Attention to Detail
- Problem-Solving Abilities
- Adaptability
- Time Management
- Motivational interviewing
Accomplishments
Dean's List
President's List
Certification
- QMAP Certification 2023
- CPR Certification 2025
Timeline
Behavioral Health Technician
Sobriety House
11.2025 - Current
A/R Specialist
Veros Clinical Services
03.2025 - Current
Residential Counselor
Jefferson Center for Mental Health
05.2022 - 05.2024
Medical Billing & Coding - Healthcare
Concorde Career College
Associate of Arts - Psychology
Community College of Aurora