RACHEL MURDOCH
Littleton
Summary
Sales professional with robust background in driving sales initiatives and fostering client relationships to exceed sales targets. Known for collaborative teamwork and achieving consistent results and adaptable to changing market dynamics. Skilled in lead generation, pipeline management, and strategic planning, valued for reliability and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Sales Development Manager
Enova International
02.2021 - Current
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities and meet sales targets.
- Aligned sales strategies with company objectives to drive overall business growth.
- Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
- Recruited, interviewed and hired a diverse sales team to exceed quota targets.
- Trained and mentored 20+ sales personnel to apply best practices and techniques.
- Streamlined sales processes for improved efficiency and faster deal closures.
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight to best remedy.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Senior Account Manager
OnDeck
02.2012 - 02.2021
- Top 10% of the Renewals Sales team for 9+ years. Diamond Club and President's Club attendee year over year.
- Developed long-lasting customers relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure exceptional delivery of loan products and services to returning customers.
- Sold OnDeck Loan products and services and developed accounts to maximize revenue potential and earn commission.
- Met or exceeded sales goals and targets MoM for 9+ years.
- Top 10% of the Renewals Sales team for 9+ years. Diamond Club and President's Club attendee year over year.
Inside Sales Representative
Brocade Communications
01.2011 - 01.2012
- Initiate and build relationships and trust with potential customers via cold phone calls.
- Research and pursue potential customers and companies within territory to prospect and set up sales introductory meetings with Brocade sales Representatives and Systems engineers.
- Completed ongoing extensive sales training on competitors products, technology industry trends, and effective
sales tactics promoting Brocade products. - Met 170% and 130% of sales quota attainment in first and second half of first sales year.
- Used CRM software to maintain detailed contact logs and account records.
Marketing Account Manager
PACIFIC ADVERTISING GROUP
08.2009 - 12.2010
- Number one sales representative throughout management training program and into management
- Ranked in top 10% nationwide in corporate sales division
- Promoted to account leader and manager within one month of hire date
- Top corporate sales leader within Denver office
- Aid in conducting interviews, running campaign meetings and aiding in hiring decisions
- Ability to teach, train and manage team of 5-10 people within marketing and sales department
- Troubleshoot sales and marketing pitfalls and enhance performance above set budgets while prioritizing client satisfaction
Admissions Representative
WESTWOOD COLLEGE ONLINE
08.2008 - 08.2009
- Build relational value with all students to attain trust and open communication to help each pursue their degree
- Promote educational benefits, processes and requirements to maintain current students, as well as to acquire new students
- Completed time/schedule management training program
- Completed and passed lead management training and sales closing training courses
- Selected Team Leader and New Representative Support Leader within two months
Shift Manager/Barista
STARBUCKS COFFEE
04.2006 - 08.2008
- Manage team of 10-15 employees to insure effective customer service in high pressure situations
- Comply with all health and safety regulations
- Promoted to management training within six months of hire date
- Selected to participate on new-hire training team and coaching team to teach effective business and customer management
Education
Bachelor of Arts - Communications
Florida State University
Tallahassee, FLSkills
- Sales team training
- Customer engagement
- Team management
- Sales presentations
- CRM proficiency
- Teamwork and collaboration
- Customer service
- Time management
- Team leadership
- Relationship building
Accomplishments
- Top 10% of the Renewals Sales team for 9+ years. Diamond Club and President's Club attendee year over year.
- Supervised team of 20 staff members.
- Varsity Women’s Soccer Team, Florida State University, 2003-2006
- Participated in 3 Div. I NCAA Women’s Soccer Final Four Championship tournaments- member of the universities first-ever trip to the Final Four
- Student-Athlete spokeswomen for elementary students on anti-drug and pro-education campaigns, FSU 2004-2006
- Volunteer for 1 year old children's ministry at local church.
- Devoted Working Mother of 3 boys
Timeline
Sales Development Manager
Enova International
02.2021 - Current
Senior Account Manager
OnDeck
02.2012 - 02.2021
Inside Sales Representative
Brocade Communications
01.2011 - 01.2012
Marketing Account Manager
PACIFIC ADVERTISING GROUP
08.2009 - 12.2010
Admissions Representative
WESTWOOD COLLEGE ONLINE
08.2008 - 08.2009
Shift Manager/Barista
STARBUCKS COFFEE
04.2006 - 08.2008
Bachelor of Arts - Communications
Florida State University
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