Rachael Quiroz
Byers
Summary
Dynamic and versatile professional with experience spanning lab cleaning at American Details, serving at Village Inn Pancake House, and managing front-desk operations in dental settings. Excelled in using industrial cleaning products safely and fostering warm customer relationships. Skilled in housekeeping and adept at improving customer satisfaction, demonstrating both hard and soft skills in diverse environments.
Overview
4
4
years of professional experience
Work History
Lab Cleaner
American Details
05.2021 - 12.2024
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
Server
Village Inn Pancake House
10.2021 - 11.2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Dental Receptionist
Sunrise Family Dental And Weo Media
04.2022 - 10.2024
- Helped patients complete necessary medical forms and documentation.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
Pairire Creaks High School
Strasburg, CO05-2023
Skills
- Housekeeping
- Verbal and written communication
- Exceptional time management
- Multitasking and organization
- Health and safety compliance
- Customer service
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Dental Receptionist
Sunrise Family Dental And Weo Media
04.2022 - 10.2024
Server
Village Inn Pancake House
10.2021 - 11.2024
Lab Cleaner
American Details
05.2021 - 12.2024
High School Diploma -
Pairire Creaks High School
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