Rachael Montgomery
Denver
Summary
Results-driven Billing Department Supervisor with over 10 years of experience in healthcare billing. Expertise in training staff, resolving discrepancies, and implementing efficient billing processes to improve patient satisfaction and operational accuracy.
Overview
14
14
years of professional experience
Work History
Billing Department Supervisor
Partners in Pediatrics
Denver, CO
10.2015 - Current
- Supervised daily billing operations, ensuring accuracy and compliance with healthcare regulations.
- Led training sessions for new staff on billing software and departmental procedures.
- Streamlined billing processes, enhancing efficiency and reducing errors in claim submissions.
- Collaborated with healthcare providers to resolve billing discrepancies and improve patient satisfaction.
- Developed and implemented standard operating procedures for billing department functions.
- Led training sessions on new software systems to ensure smooth transitions during implementation phases.
- Maintained accurate records of client billing information, resulting in fewer errors and faster invoicing.
- Researched and resolved billing discrepancies to enable accurate billing.
Billing Specialist
Childrens Eye Physicians
Wheat Ridge, CO
03.2012 - 10.2015
- Data Entry and claims creation
- Preparing statements for patient billing
- Claim follow up on under paid or denied claims
- Filing appeals when necessary to resolve complex claims issues
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL02-2012
Skills
- Payment tracking
- Deadline oriented
- Customer service
- Multitasking and organization
- HIPAA compliance
- Billing systems and software
- Verbal and written communication
- Claim submission
- Claims processing
- Patient account management
- Insurance verification
- Collections
- Data entry proficiency
- Revenue cycle management
Timeline
Billing Department Supervisor
Partners in Pediatrics
10.2015 - Current
Billing Specialist
Childrens Eye Physicians
03.2012 - 10.2015
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy