Hi, I’m
Quincy Chappell
Miami,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
15
years of professional experience
Work History
ComcastMiami, FL
Senior Representative
08.2013 - Current
Job overview
- Replied to customer calls within 1-hour period to promote active communication
- Built lasting relationships with customers to support sales, service and business operations goals
- Assisted with mentoring trainees in specific tasks and corporate procedures
- Answered questions and resolved concerns for customer support
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person
- Established relationships with existing customers to promote new product or service opportunities
- Built relationships, earning client trust through listening to drive sales
- Processed customer orders and collected payment information
- Utilized broad knowledge to recommend solutions to potential customers
- Confirmed that customers received efficient resolution to problems by researching issues and providing adequate information.
Sales RepresentativePhiladelphia, Best Buy
PA
06.2008 - 07.2013
Job overview
- Developed key customer relationships to increase sales
- Answered product questions with up-to-date knowledge of sales and promotions
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
Delaware Valley Charter High School
High School Diploma
Skills
Exceptional product Knowledgeundefined
Availability
See my work availability
Not Available
Available
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Timeline
Senior Representative
Comcast
08.2013 - Current
PA
Sales RepresentativePhiladelphia, Best Buy
06.2008 - 07.2013
Delaware Valley Charter High School
High School Diploma
6 2003
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