Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Prisila Garcia

Thornton

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Proactive and meticulous Shift Manager with over Number years in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Multi-talented Shift Manager offering Number years of Industry experience and strong track record leading teams through daily operations. Personable and energetic with skill in employee scheduling and inventory management.

Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends.

Driven Shift Lead Manager with Number years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with Number years in Industry improving service and facilities workflow. Effective communicator skilled at coordinating with team members.

Results-driven Job Title accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Area of expertise.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

I have now been with the Kroger company for a little over 3 years now. And I enjoy customer service and I feel it’s been a huge addition to my knowledge or retail and customer service. I have learned so much over the years on how much it actually takes to keep a grocery store running. I am starting to think more about my future and what I’d like to go to college for. I know I’m 30, but it’s never too late to go to college and find a career that I like. I want to get into being a dental assistant to learn more about the job of a dentist, and if I’d like to pursue a career in this profession! And working retail, food service and childcare I have gained and over abundance of customer service. I would like to do more with what I’ve learned and put it to good use by helping make people feel safe and comfortable while coming into a dental office.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Retail

Kroger
1891 CO-7, Erie, CO 80516
12.2023 - Current

Retail

Kroger
1891 CO-7, Erie, CO 80516
12.2023 - Current
  • Optimized retail sales performance through targeted merchandising strategies and personalized product education during client appointments.
  • Maintained consistent brand identity across multiple retail locations, ensuring a unified shopping experience for customers.
  • Boosted overall efficiency through the implementation of new technology solutions tailored to retail management needs.
  • Oversaw employee training programs focused on developing skill sets necessary for success in a retail environment.

Shift Manager

McDonalds
Erie , CO
03.2020 - Current
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.

+ Edit or add your own

  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Private Nanny

Childcare
Dacono, CO
01.2018 - 02.2020
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Prepared healthy, age-appropriate snacks and meals.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Drove children to dance, cheer and sports practices.
  • Taught children everyday skills and language.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted children with homework assignments and special projects across different subjects.
  • Played games, worked on puzzles and read books to young children.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
  • Met children at bus stop to walk home and assist with crossing street.

Daycare Assistant

Annie’s Daycare
Dacono, CO
07.2014 - 09.2017
  • Designed monthly activity schedules to balance play, rest and learning time.
  • Promoted learning and social development through structured and unstructured playtime.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments and issues.
  • Managed in-home daycare with Number infants, Number toddlers and preschoolers and Number school-aged children.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Kept children between ages of Number and Number safe and secure with vigilant oversight.
  • Interpreted for Language-speaking parents and guardians
  • Monitored entrances and exits to maintain safety and organized environments.

+ Edit or add your own

  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Restocked supplies and personal hygiene products for use by students.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Communicated with children in developmentally appropriate way to achieve Type and Type results.
  • Offered top-notch care to Number+ children at once, ranging in age from Number to Number.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Planned and guided age-appropriate tasks like reading, crafts and Type.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Education

N/A -

Mountain Range Highschool
Westminster, CO
01.2014

Skills

  • Accurate Money Handling
  • Team Leadership
  • Training and Development
  • Opening and Closing Procedures
  • Inventory controls
  • Team Building
  • Training and mentoring
  • Business Development

Accomplishments

  • Achieved Result by introducing Software for Type tasks.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.

Certification

Food SAFTY-

Manager certification-

CPR-

Timeline

Retail

Kroger
12.2023 - Current

Retail

Kroger
12.2023 - Current

Shift Manager

McDonalds
03.2020 - Current

Private Nanny

Childcare
01.2018 - 02.2020

Daycare Assistant

Annie’s Daycare
07.2014 - 09.2017

N/A -

Mountain Range Highschool
Prisila Garcia