Priscilla Rodriguez Aguilar
Customer Service - Content Moderator
Heredia
Summary
I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance and dedication.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Content Moderator
Accenture
2024.04 - 2024.12
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
Customer Service Associate (Seasonal)
ICU Medical
2023.10 - 2024.01
- Provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Education
HIGH SCHOOL DIPLOMA -
Academia Convexa
2022.01 - 2023.01
ENGLISH AS A SECOND LANGUAGE - B2
Intercultural de Costa Rica
CUSTOMER SERVICE - undefined
INA
HUMAN RESOURCES - undefined
UIA
2023.01 - Current
Skills
- Active Listening
- Multitasking
- Teamwork
- Computer Skills
Timeline
Content Moderator
Accenture
2024.04 - 2024.12
Customer Service Associate (Seasonal)
ICU Medical
2023.10 - 2024.01
HUMAN RESOURCES - undefined
UIA
2023.01 - Current
HIGH SCHOOL DIPLOMA -
Academia Convexa
2022.01 - 2023.01
ENGLISH AS A SECOND LANGUAGE - B2
Intercultural de Costa Rica
CUSTOMER SERVICE - undefined
INA