David Perkins
Denver
Summary
Results-driven with a strong background in automation, training, and pharmacy operations. Experienced in leading system implementations, expanding products into new markets, and collaborating cross-functionally with engineering, sales, and support teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Implementation Specialist
ITW, Avery Weigh, RxSafe
01.2023 - Current
- Led 50+ system installations and training for pharmacy clients globally.
- Led implementation efforts into international markets, including Italy.
- Contributed to system design and feature implementation of a single dose card automation machine.
- Delivered remote training sessions and ongoing customer support to maximize customer satisfaction in the United States, Italy, and France.
- Diagnosed and resolved network, hardware, and software issues during installations.
- Strengthened customer relationships by proactively resolving concerns and maintaining professionalism under pressure with dissatisfied customers.
- Introduced customer surveys to promote customer feedback regarding the implementation process.
- Collaborated with engineering, sales, and support teams to improve product performance and client experience.
Pharmacy Production Supervisor
Grane Rx
01.2021 - 01.2023
- Served as SME for pharmacy operations and automation systems, including ATP, Inspect Rx, and Beacon, providing guidance on workflows, system use, and process improvements.
- Organized and optimized daily workflow to maximize productivity and efficiency for 20+ pharmacy technicians in a high volume environment.
- Guaranteed 5000+ patients received medications on time in several states, often overcoming staff shortages, bad weather, and steep deadlines.
- Resolved a wide range of issues, including IT challenges, shipping delays, and employee conflicts to ensure smooth pharmacy operation.
- Recruited, selected, and trained new employees.
- Compounded sterile medications in compliance with USP 795 guidelines, ensuring accuracy, safety, and regulatory adherence.
Sales Manager
Orange Elephant Roofing
01.2019 - 01.2021
- Conducted door-to-door sales for roofing and exterior services, educating homeowners on product options while identifying qualified leads and closing sales opportunities.
- Trained and mentored new sales managers by providing hands-on coaching in sales techniques, customer engagement strategies, and territory management to improve team performance and consistency.
- Built and maintained strong relationships with residential and commercial clients by providing consistent communication, understanding project needs, and ensuring long-term customer satisfaction and repeat business.
- Delivered high-quality customer service by addressing client concerns, managing expectations throughout projects, and contributing to increased revenue growth through upselling and referral generation.
Education
Bachelor of Science - Business Administration
Community College of Denver
01-2026
Skills
- Customer Service
- Workflow and Inventory Management
- Documentation
- Time Management
- Strong Decision Making
- Self Sufficient
Certification
Certified Pharmacy Technician
Timeline
Implementation Specialist
ITW, Avery Weigh, RxSafe
01.2023 - Current
Pharmacy Production Supervisor
Grane Rx
01.2021 - 01.2023
Sales Manager
Orange Elephant Roofing
01.2019 - 01.2021
Bachelor of Science - Business Administration
Community College of Denver