JORDIN A. BAHOZHONI
Berthoud
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Bartender
Parry's Pizzeria
Longmont, CO
06.2025 - Current
- Developed signature cocktails, enhancing menu offerings and increasing customer satisfaction.
- Resolved customer complaints efficiently, fostering positive experiences and repeat business.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Crafted and served a diverse range of beverages, ensuring high-quality customer service.
Bartender
Main Event
Windsor, CO
06.2025 - 08.2026
- Crafted and served a diverse range of beverages, ensuring high-quality customer service.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Trained new staff on beverage preparation techniques and customer interaction protocols.
- Managed inventory levels, ordering supplies to prevent shortages during peak hours.
- Collaborated with kitchen staff to ensure timely service during busy events and functions.
- Handled cash transactions accurately, contributing to daily financial reconciliation processes.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Customer Experience Lead
Macy’s
Loveland, CO
01.2024 - 07.2025
- Found ways to improve client-based sales by 30% compared to the previous year.
- Resolved conflicts between sales colleagues. Resolved complaints from customers.
- Maintained security clearance to successfully complete clerical functions crucial in maintaining high-value product inventory.
- Handled day-to-day operations such as cash handling, merchandising, and client outreach, always aiming for the best results.
Bar Manager/ Bartender/Server
Bradford’s Grub and Grog
Berthoud, CO
04.2021 - 01.2024
- Provided exceptional breakfast, lunch, and dinner service.
- Responsibly served a full range of liquors, wine, beer and specialty cocktails.
- Helped launch The Upstairs lounge to accommodate live performances, karaoke, happy hour and special events including weddings, receptions, and other celebrations.
- Interviewed, hired and trained employees.
- Created schedules and maintained payroll for staff of 25.
Visual Merchandising Manager/Merchandising Associate/Pricing Manager
Macy’s
Chandler, AZ
10.2018 - 03.2021
- Led 20-person team to ensure adequate coverage for product placement.
- Executed daily sign changes, price markdowns and price markups.
- Resolved conflicts between salespeople and support staff.
- Assisted with annual inventory capture to monitor loss prevention.
- Executed monthly visual directive to exceed monthly sales goals.
Server
Red Robin
Loveland, CO
08.2019 - 05.2020
- Conducted pre-open procedures including money counts, garnish and beverage preparation.
- Served food and beverages.
- Memorized food and cocktail menu.
- Cash-handling during high-volume service times.
Store Manager
Hot Topic
Farmington, NM
05.2016 - 10.2018
- Recruited and trained employees for new store openings.
- Helped close three locations due to mall closures.
- Helped opened two new stores and relocated to revamp Farmington store to boost district sales.
- Opened credit card goals to achieve monthly HTCC goals.
Education
Master of Science - Psychology emphasis in Forensic Psychology
Grand Canyon University
05-2025
Bachelor of Arts - Sociology
Fort Lewis College
Durango, CO05-2014
Skills
- Multitasking and maintaining a clean workspace under pressure
- Supporting and mentoring teammates
- Event planning and drink-menu curation
- Conflict resolution and de-escalation tactics
- Cocktail memorization and upselling spirits
- Monitoring intoxication levels and following compliance rules
- Using Microsoft Office, Micros and Aloha POS
- Building strong client relationships
- Attention to detail in fast-paced service environments
Certification
- Servsafe, Food Handler Certificate of Achievement, #6769087 — Expires December 2026
- TIPS, On-Premise Alcohol Server Training Certificate of Completion #ON-000037527974 — Expires May 2028
Timeline
Bartender
Parry's Pizzeria
06.2025 - Current
Bartender
Main Event
06.2025 - 08.2026
Customer Experience Lead
Macy’s
01.2024 - 07.2025
Bar Manager/ Bartender/Server
Bradford’s Grub and Grog
04.2021 - 01.2024
Server
Red Robin
08.2019 - 05.2020
Visual Merchandising Manager/Merchandising Associate/Pricing Manager
Macy’s
10.2018 - 03.2021
Store Manager
Hot Topic
05.2016 - 10.2018
Bachelor of Arts - Sociology
Fort Lewis College
Master of Science - Psychology emphasis in Forensic Psychology
Grand Canyon University
COMMUNITY & AFFILIATIONS
Thompson School District, Current Volunteer, 2025