Peyton Duplessis
Parker
Summary
Passionate, team oriented server with 6 years of food industry experience; with a "nonstop improvement" ideology. Well versed in upselling and cultivating personalized dining experiences for guests, with proven ability to bring customers back. Dedicated to communication and constant evolving of hard+soft skills for the enhancement of customer engagement.
Overview
3
3
years of professional experience
Work History
Server
Bread and Butters
05.2022 - Current
- Efficient multitasking capabilities.
- Strengths in customer rapport, resulting in repeat business.
- Increased sales with communication and upselling tactics.
- Sharp focus on team-oriented framework, consistent and enthusiastic team aid, without compromising guest attentiveness.
- Resolved customer concerns with compassionate, solution-focused approach, ensuring guest satisfaction.
- Prioritizes hospitality, with a keen, composed sense of urgency.
Server
Chili's Restaurant
11.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns and beyond.
- Coordinated with kitchen staff to ensure timely order delivery, with a sense of urgency for hot food.
- Consistently met and exceeded performance goals related to sales targets, attentiveness ratings, and order accuracy.
- Empathetic approach to hospitality, providing personalized service that increased guest satisfaction.
Education
Bachelor of Arts - Communication Design
Metropolitan State University of Denver
Denver, CO12-2028
Skills
- Order accuracy
- Supply restocking
- Beverage preparation
- Point of sale (POS) system operations
- Guest engagement
- Task prioritization
- Team member support
- High energy and stamina
Timeline
Server
Chili's Restaurant
11.2024 - Current
Server
Bread and Butters
05.2022 - Current
Bachelor of Arts - Communication Design
Metropolitan State University of Denver
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