
I have worked in customer service for the past three years along side working to complete my degree in Criminology and Criminal Justice. I am very motivated and eager to apply my leaned skills along with my comprehension from my classes into my career.
Deliver high quality costumer service in a high-pace and an high-stress environment. Keep a warm and comforting environment for guests to enjoy their experience. It is crucial to stay in a positive manner despite any pressured circumstances. The ability to control well time - management and maintain clear and accurate communication to guests as well as coworkers especially with kitchen and bar staff. Be able to execute all to-go orders as well as room services in a timely manner. The ability to process payments and handle transactions accurately is a crucial aspect of service. A large aspect to service is to endure there are well organizational skills and to keep up with cleanliness. I have trained several employees and always help to contribute any suggestions to improve the work environment as well as the workflow of working well as a team.
Provide a warm greeting to guest. I had managed the reservation system in ensuring there were to be no conflicts with reservations and to accommodate any seating preferences, this all helps to promptly maintain a proper guest flow. Answer all phone calls in a timely manner, take all online food service orders as well as all to-go's and room services. Buss the tables and assist the servers and bartender wherever needed.
Supervised and cared for kids in their daily activities. Helped with homework and extra curricular activities that the children had participated in.
Strong communication skills
Strong work ethic
Strong organizational skills
Ability to multitask
Problem solving
Attention to detail