I am a highly energetic and motivated individual with a strong ability to quickly learn and adapt. I possess a diverse range of skills, well-equipped to tackle any challenge. I am eager to take on new opportunities. I use strong communication and organization skills to handle sensitive data. I draw on my own personal challenges daily to approach people in a way that I want to be treated.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Release of Information Specialist
Delta Health
11.2023 - Current
Managed high-volume workload effectively by prioritizing urgent requests while maintaining accuracy in processing routine requests
Maintained accurate and up-to-date electronic database of all released medical records, ensuring confidentiality and privacy
Contributed to departmental performance improvement initiatives through regular review and analysis of processes and procedures.
Handled sensitive situations with professionalism and empathy, ensuring a positive experience for patients and their families during the information release process.
Supported colleagues during peak periods or absences by taking on additional workload when needed, demonstrating teamwork and flexibility.
Medical Records Clerk
River Valley Family Health Centers
03.2021 - 11.2023
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
Collaborated with healthcare providers to update patient information, improving quality of care.
Medical Clerk
Community Options, Inc.
06.2020 - 03.2021
Collected and organized medical records and bills.
Conducted data entry tasks related to patient demographics, insurance information, and clinical notes with precision for accurate recordkeeping.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with self-administered medications.
Managed patient medications from pharmacy and properly checked them into the system.
Attended regular medical appointments with clients.