Persha Haley
Fort Collins
Summary
As a motivated college school student with a proven track record of academic excellence, I am eager to bring my dedication and enthusiasm to a part-time position on campus. Coming from California as a foster kid has instilled in me resilience and determination, qualities that I believe will contribute positively to any work environment. I am committed to developing professional work experience and am confident that my excellent communication and time management skills will make me an asset to your team. CSU's vibrant community is where I aim to not only excel academically but also thrive in a dynamic work setting, contributing my best to the campus community.
Overview
2
2
years of professional experience
Work History
Store Associate
H&M Retail
Fort Collins
12.2024 - 08.2025
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed refunds for worn, damaged and broken merchandise.
- Accepted cash and credit card payments, issued receipts and provided change.
Theatre Usher
Cinemark
Fort Collins
08.2023 - 11.2024
- Monitored exits and entrances ensuring no unauthorized personnel accessed restricted areas.
- Greeted and assisted customers to foster positive experiences.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
- Conducted regular patrols throughout the performance to ensure safety and security of patrons.
- Assisted patrons with handicaps to appropriate seating.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Communicated effectively with co-workers when sharing important information or updates.
Cashier Team Lead
Nordstrom Rack
Rancho Cucamonga
03.2024 - 07.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Coordinated with other departments when additional support was needed during peak hours.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Education
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05-2023
Some College (No Degree) - Psychology
Colorado State University
Fort Collins, COSkills
- Guest and Client Satisfaction
- Guest Relations
- Security Awareness
- Incident Management
- Cash Register
Education and Training
other
Timeline
Store Associate
H&M Retail
12.2024 - 08.2025
Cashier Team Lead
Nordstrom Rack
03.2024 - 07.2024
Theatre Usher
Cinemark
08.2023 - 11.2024
High School Diploma -
Los Osos High School
Some College (No Degree) - Psychology
Colorado State University