Perry Smith
Aurora
Summary
Dynamic Regulatory Manager with a proven track record at Willis Tower Watson, excelling in regulatory compliance and project management. Adept at GIS and effective communication, I have successfully led initiatives that enhanced safety standards and streamlined operations, achieving significant cost savings while fostering team collaboration and mentoring.
Overview
29
29
years of professional experience
Work History
Regulatory Manager
Willis Tower Watson
01.2024 - 04.2024
- Responsible for maintaining property safety, OSHA< regulations for the Downtown Denver office.
Design Technician (Utility Construction)
Primoris Distribution Services
07.2023 - 12.2023
- Act as primary point of contact and liaison between customers, construction and utility providers.
- Design facilities for new and existing customers according to the customer’s construction standards.
- GIS, SAP, SmallWorld, Google Earth, Google Maps.
- Read and interpret multiple types of construction drawings (one lines, mechanical, plumbing, etc.) to determine job scopes.
- Manage and report on multiple projects from start to finish.
- Work with area engineers, customers and local division support to meet deadlines.
- Obtain permits and easements for facilities in accordance with city ordinances, state, federal, and county agencies as required.
- Execute contracts and agreements in compliance with administrative instructions and regulatory requirements.
- Actively communicate with customers, vendors, and supervisors on all aspects of individual jobs.
- Provide cost effective estimates to your customers using standardized documents.
- Schedule and attend meetings on-site with customers to determine site-specific requirements.
911 project implementation engineer
STONE Resources end client DISH
11.2021 - 07.2022
- Performed both Operational and Regulatory requirements for 5G Wireless Network such as E911, WEA, CALEA.NENA, NG911.
- Showed experience understanding in telco networks and articulate, understand key traffic Key Performance Indicators (KPIs) in the network and from a customer experience perspective.
- Daily calls with Intrado to get ready for 911 5G deployment.
- Utilized JIRA mostly to tell our story. Also to keep track of project timelines, budget, test results.
- Compliance with all FCC rules and regulations.
- Setup new 911 lab including configs with Nokia, Intrado, Mavenir.
- Developed MOP’s for 911 testing.
- Coached other team members on different aspects of 911.
- Firewall. Juniper. Palo Alto. Setup rules and assigned different users access to the network depending on job function. Access list etc.
Project Engineer Contractor
Prodapt end client Intrado
07.2021 - 10.2021
- As a member of our PSAP Client Support team, I provided installation, configuration and call-taker training on our core call handling solutions, including VIPER and Power 911.
- Performed COT testing with different vendors.
- Performed call testing with various PSAPs.
- Used ARIBA to follow invoice and track payments for circuits.
- Esinet buildout for AT&T customers.
Voice Switch Engineer
Matrix end client AT&T
11.2020 - 04.2021
- Switch Peripheral Consolidation Program in the NEAC group.
- Provisioning circuits on the 5ESS and DMS legacy platforms.
- Voice Switch Engineer issues break DIP orders as required – Notes in SWITCH/FOMS or direct action in SWITCH.
- Ordered and tracked circuits using ASR and FOC dates using BillTrak Pro and AIBA to ensure proper billing and invoicing was properly completed.
- Create WAO and SETS using INOV8 TIRKS DWDM, SONET, TDM, Ethernet and IP.
Contractor
Wicresoft end client Spectrum
06.2019 - 08.2019
- Hosted Voice.
- Granite work adding transport paths and equipment i.e., routers and switches to inventory systems.
- Setting up IP addresses for new installs. All work was tracked in Salesforce.
Transport Project Engineer
Verizon Wireless
Aurora
09.2001 - 05.2006
- Responsible for developing transport facilities planning, forecasting and/or design and provisioning the physical network transport facilities, PSTN and LD trunks.
- Provided analysis on carrier performance and bandwidth utilization and planning for a 6-month to 18-month period for specific geographic areas, Colorado, and Idaho.
- Such transport network facilities include: PSTN, LD, Wireless to Wireless, DS0, DS1, DS3, OC3, OC192 Ring Designs and entrance facilities utilized for connectivity of Inter-office facilities (IOF), inter-machine trunks (IMT), and wireless to wireless transport systems.
- Ordered E911 trunks to the new PSAP’s for phase 2.
- Allocated customer facilities assignment (CFA) and provisioned spans using ASRs for new build cell sites and growth for existing trunk groups i.e., 2A, 2B, LD etc. using various bandwidths and updated the transport database Xng.
- Review and correct all existing Paths and Segments in Xng/Xpercom/Granite.
- Migrated from TIRKS to Granite to assure appropriate design and layouts. EIRG/FIRG.
- Verify and correct transport layouts to LEC billing. Looked for savings across the network and saved over $500,000 by finding unused spans or DS3’s that we were over billed for.
- I also have experience using the LERG.
- Interface with external vendor organizations.
- Assess, forecast, and prioritize cellular system growth and enhancements in the fixed network.
- Collect and analyze network traffic to project performance and requirements.
- Manage fixed network projects to support growth and performance requirements of the cellular network.
- Provide project leadership to ensure project deadlines/milestones are met.
- Communicate progress; manage risk, contingencies, and market expectation.
- Ensure project teams are continually in sync with fixed network team.
- Develop tactical project plans, accounting for scheduling and the deliverables, action item and resolution tracking, management reports and coordinate meetings with equipment and service providers.
Voicemail Engineer
Lumen
Denver
09.1995 - 09.2000
- Responsible for the Voicemail platform for the 14-state region.
- We monitored the Sierra’s for mailbox capacity and trunk usage.
- I coordinated software upgrades with Lucent as well as adding new Octel bays as needed.
- Updated TIRKS with segments and pts to ensure quality inventory records.
- I was tier 2 support for any outages within Qwest.
- Helped develop troubleshooting manuals for the Sierra’s with Lucent.
Education
High School Diploma -
Brighton High School
Brighton, ColoradoSkills
- GIS proficiency
- Regulatory compliance
- Project management
- Safety regulations knowledge
- Problem solving
- Effective communication
- Training and mentoring
- Team collaboration
Timeline
Regulatory Manager
Willis Tower Watson
01.2024 - 04.2024
Design Technician (Utility Construction)
Primoris Distribution Services
07.2023 - 12.2023
911 project implementation engineer
STONE Resources end client DISH
11.2021 - 07.2022
Project Engineer Contractor
Prodapt end client Intrado
07.2021 - 10.2021
Voice Switch Engineer
Matrix end client AT&T
11.2020 - 04.2021
Contractor
Wicresoft end client Spectrum
06.2019 - 08.2019
Transport Project Engineer
Verizon Wireless
09.2001 - 05.2006
Voicemail Engineer
Lumen
09.1995 - 09.2000
High School Diploma -
Brighton High School
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