Peilin Cheng
Denver
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
Work History
Caregiver
Private Home
08.2019 - Current
- Maintained clean and well-organized environment for client happiness and safety
- Improved patient outlook and daily living through compassionate care
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Assisted with meal planning to meet nutritional plans
- Followed care plan and directions to administer medications
- Monitored vital signs and medication use, documenting variances and concerning responses
- Laundered clothing and bedding to prevent infection
- Followed safe lifting and transferring techniques to transport residents
- Encouraged residents to participate in activities of daily living to enhance personal dignity
- Supported bathing, dressing and personal care needs
- Worked closely with clinical staff to support therapeutic and behavioral plans
- Reported concerns to nurse supervisor to promote optimal care
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Maintained daily living standards by assisting clients with personal hygiene needs
- Assisted patients with daily personal hygiene
- Provided ongoing compassionate patient care for each client
- Helped clients with personal needs from exercise to bathing and personal grooming
- Cooked appetizing and satisfying meals and snacks
- Assisted patients with bathing, dressing, daily hygiene care and grooming
- Tracked and reported clients' progress based on observations and conversations
- Supervised medication administration, personal hygiene and other activities of daily living
- Engaged with patients and families to provide emotional support and daily living instruction
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule
- Completed scheduled patient check-ins and progress reports for clients
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies
- References
- Angie Bellavite 720-940-6293
- Denise Lucero 720-218-9119
- Jeffery Walden 303-5910560
- Barbara Dennis 720-982-8923
- Wendy Sachs 303-912-8086
- Joy Hebenstreit 720-236-8595
- Gregg Engel 303-807-3523
Line Cook
Snarfs Burger
08.2022 - 04.2023
- Food preparation
- Operated fryers and grills according to instructions to maintain safety and food quality
- Carried pans and trays of food to and from work stations, stove and refrigerator
- Kept stations stocked and ready for use to maximize productivity
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware
- Set up and performed initial prep work for soups, sauces and salads
- Grilled and deep fried various foods from meats to potatoes
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Assisted in preparation of menu items ranging from burgers to sandwiches
- Washed and peeled ingredients to prepare for different meals and recipes
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports
- Set up workstations with needed ingredients, utensils and cooking equipment
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Cooked multiple orders simultaneously during busy periods
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance
- Followed proper food handling methods and maintained correct temperature of food products
Cashier Team Lead
Great Wall Super Buffet
12.2012 - 01.2020
- Assisted with training new cashiers and customer service team members to increase speed of onboarding
- Processed payments promptly for customers to exceed productivity standards
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff
- Inventoried stock and placed new orders to maintain supplies for expected demand
- Verified customer age requirement for alcohol or tobacco purchases
- Answered customer questions and provided store information
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Helped with purchases and signed customers up for rewards program
- Learned roles of other departments to provide coverage and keep store operational
- Screened applicants for hire and assisted with training individuals for cashier positions
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers
- Processed refunds for worn, damaged and broken merchandise
Server Shift Leader
Great Wall Super Buffet
12.2012 - 01.2020
- Supervised serving staff to drive high level of hospitality and food excellence
- Created positive guest experience by listening to guest needs and recommending options to meet requests
- Trained and acclimated new servers to restaurant's culture and operations
- Managed tables throughout dining room to execute service at highest level
- Maintained thorough knowledge of menu to describe dining options
- Directed and assisted in general dining room cleaning and sanitation
- Cleared dishes from tables during and after meal service to maintain clean dining area
- Held performance reviews to identify and correct areas needing improvement
- Leveraged proper serving etiquette to promote inviting dining atmosphere
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection
- Calculated charges, issued table checks and collected payments from customers
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Leveraged POS system to receive and take guest orders and process payment
- Worked with management to coordinate special functions and events
- Interacted and engaged with patrons to promote friendly environment
- Attended meetings to learn and share information and find ways to enhance customer dining experience
- Managed opening and closing duties to facilitate restaurant operations
- Verified legal drinking age before serving beer, wine and liquor to comply with state law
- Provided exceptional service to high volume of daily customers
English Language Teacher
TFC Bilingual Kindergarten School in Taiwan
03.2004 - 08.2012
- Used varied instructional resources and tools to strengthen English language skills
- Worked with English language learners in small groups to develop fluency
- Developed and implemented activities and lessons to improve vocabulary and sentence structure
- Worked one-on-one with struggling students to shore up learning in specific skills and concepts
- Evaluated student progress, recorded scores and revised plans for reteaching of subject matter where necessary to accomplish learning
- Encouraged students to join class discussions and activities, promoting inclusion, social development and comprehension of class concepts
- Graded assignments and offered constructive feedback to help students focus on areas in need of improvement
- Recorded student progress, test scores and assignment completion and maintained well-organized files for reference
- Taught reading comprehension, writing, grammar and literature in team teaching environment with few other teachers
- Maintained strict classroom behavior management to provide positive, conducive environment for learning
- Wrote custom materials for teaching concepts and material to supplement or replace standard materials to add interest, focus on specific concepts and meet learning needs of student population
- Administered timed reading, writing, speaking and comprehension exams to students
- Consulted with students to identify reasons for poor performance, gain understanding of personal struggles outside classroom and devise plans for remediation
- Created age and interest appropriate reading lists to expand students' vocabulary and comprehension skills
- Developed detailed lesson plans for few classes to meet educational needs of diverse student population
- Devised compelling lesson content for age-appropriate literature that met various learning styles and capture imaginations of students
- Met with parents at planned meetings and in ad hoc conversations to discuss student challenges, behavior modification and performance
- Met with parents and administration to advocate for student needs
- Evaluated test results to monitor comprehension and improve curriculum
- Collaborated with faculty and academic administrators to implement program changes and evaluate learning outcomes
- Implemented innovative learning tools, including online learning management system to assist students in completing at-home assignments
- Created evaluation vehicles to test student learning across several levels of understanding and comprehension, taking care to develop multiple opportunities for success within each vehicle
- Led engaging lectures to teach language fundamentals and provide foundational skills
Education
Pharmacy Technician -
Med Certs Online Class
06.2022
Bachelor of Science - Business Administration, Major in Marketing
University of The East
04.1988
Skills
- Punctual and honest
- Highly motivated
- Team-oriented
- Active listener
- Staff training
- Foodservice sanitation
- Food preparation
- Food storage
- Contamination control
- Cleaning and organization
Languages
English
Professional Working
Tagalog
Native or Bilingual
Chinese (Mandarin)
Professional Working
Taiwanese
Professional Working
Timeline
Line Cook
Snarfs Burger
08.2022 - 04.2023
Caregiver
Private Home
08.2019 - Current
Cashier Team Lead
Great Wall Super Buffet
12.2012 - 01.2020
Server Shift Leader
Great Wall Super Buffet
12.2012 - 01.2020
English Language Teacher
TFC Bilingual Kindergarten School in Taiwan
03.2004 - 08.2012
Bachelor of Science - Business Administration, Major in Marketing
University of The East
Pharmacy Technician -
Med Certs Online Class
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