Pedro Luis Sanabria Quintero
San Gil
Summary
Detail-oriented professional with a strong background in customer service and operational support. Proven ability to enhance guest experiences through effective communication and organization.
Overview
6
6
years of professional experience
Work History
Receptionist and Waiter (Extra/Informal Work)
Hotel Santa Catalina and Restaurant Teté Fileté
San Gil
04.2022 - Current
- Provide direct customer service on the floor, including taking orders, suggesting dishes, and managing service protocols.
- Maintain the cleanliness and organization of tables and common restaurant areas.
- Occasionally support reception duties, managing check-ins/check-outs, and handling telephone inquiries.
Receptionist and Night Auditor
Hotel Cajasan Mundo Guariga
San Gil
10.2021 - 03.2022
- Manage the check-in and check-out process, including room assignments and payment handling.
- Execute the night audit, ensuring cash closing, correct transaction recording, and preparation of daily reports.
- Attend to guests during the night, promptly resolving incidents and requests.
Purchasing and Cost Assistant
Hotel El Dorado Bogotá
Bogotá
07.2019 - 12.2019
- Assist in inventory management and cost control for food and beverages.
- Negotiate prices and manage the purchasing of supplies and materials for hotel operations.
- Oversee the correct reception and storage of merchandise.
Education
Professional Degree - Tourism And Hotel Administrator
Universidad Autónoma De Bucaramanga
Bucaramanga, Santander02-2020
Skills
- Customer service
- Check-in management
- Cash handling
- Report preparation
- Inventory control
- Microsoft Office
Timeline
Receptionist and Waiter (Extra/Informal Work)
Hotel Santa Catalina and Restaurant Teté Fileté
04.2022 - Current
Receptionist and Night Auditor
Hotel Cajasan Mundo Guariga
10.2021 - 03.2022
Purchasing and Cost Assistant
Hotel El Dorado Bogotá
07.2019 - 12.2019
Professional Degree - Tourism And Hotel Administrator
Universidad Autónoma De Bucaramanga