Pearl Fetter
290 W Alameda Ave. Denver
Summary
Versatile and detail-oriented professional with experience in diverse career settings. Skilled in quality control, troubleshooting, and ensuring customer satisfaction in fast-paced environments. Proven ability to exceed goals and manage complex workflows. Quick to adapt, eager to learn new skills, and ready to expand my professional portfolio.
Overview
3
3
years of professional experience
Work History
Expediter/ Supervisor
Cholon
11.2023 - Current
- Coordinated with kitchen staff and front-of-house team to optimize flow, ensuring timely and accurate food preparation and delivery during peak hours.
- Managed inventory and supplies, working with the kitchen and ownership to monitor stock levels, reduce waste, and ensure ingredient quality.
- Provided high-level customer service, responding to special requests, dietary restrictions, and customer feedback to enhance dining experience.
- Effectively handled customer complaints and concerns, employing active listening and conflict resolution skills to resolve issues quickly and professionally. Ensuring that guests felt heard, valued, and satisfied with their dining experience, even during peak hours.
Sales/Canvasser
Ascend Sales
08.2023 - 11.2023
- Conducted door-to-door sales campaigns, raising awareness and funds for multiple charities; Care, No Child Hungry, Unicef-consistently exceeding fundraising goals.
- Utilized strong interpersonal and communication skills to overcome objections and respond to questions, ensuring donors understood the importance of their contributions.
- Collaborated with team members to strategize and execute neighborhood outreach plans, optimizing route efficiency and maximizing donations.
Machine Operator
Publication Printers Corporation
04.2022 - 08.2023
- Equipment expertise and in-depth knowledge of the setup, calibration, and adjustment of binding machines to achieve accurate spine alignment, page insertion, and finished product quality.
- Ensured the highest quality standards in bookbinding by closely monitoring each production step, guaranteeing that final products met or exceeded customer specifications and expectations.
- Collaborated with customer service teams to clarify client requirements, ensuring binding accuracy and consistency, and proactively addressing potential issues before product completion.
- Adept at identifying and resolving mechanical issues or malfunctions that may occur during binding operations, minimizing downtime, and maintaining productivity.
Education
High school Diploma -
Denver Center For International Studies
05.2019
Skills
- Effective Communication: Strong ability to clearly convey information, actively listen, and respond to customer needs, ensuring satisfaction and fostering positive relationships
- Conflict Resolution: Skilled in resolving customer concerns with empathy and professionalism, turning potential issues into opportunities for positive outcomes
- Team Collaboration: Worked seamlessly with cross-functional teams to coordinate efforts, improve workflow efficiency, and meet shared goals
- Attention to Detail: Demonstrated precision and care across multiple fast-paced roles Maintained high standards with a focus on customer satisfaction, company efficiency, and accuracy
Timeline
Expediter/ Supervisor
Cholon
11.2023 - Current
Sales/Canvasser
Ascend Sales
08.2023 - 11.2023
Machine Operator
Publication Printers Corporation
04.2022 - 08.2023
High school Diploma -
Denver Center For International Studies