Summary
Overview
Work History
Education
Skills
Timeline
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Paxton Helling

Colorado Springs

Summary

Dynamic professional with a proven track record at Otsuka Pharmaceuticals, excelling in customer service and problem-solving. Adept at fostering teamwork and collaboration, I enhanced customer satisfaction ratings through effective communication and proactive issue resolution. Committed to continuous improvement, I leverage critical thinking to drive successful outcomes in fast-paced environments.

Overview

22
22
years of professional experience

Work History

HSA

Otsuka Pharmaceutical Co
07.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Therapeutic Specialist

Sunovion Pharmaceuticals
12.2010 - 08.2016
  • Collaborated with healthcare professionals to design comprehensive treatment plans that addressed both physical and emotional needs of patients.
  • Improved patient adherence to prescribed therapies by providing ongoing education and support.
  • Provided expert guidance on therapeutic techniques for colleagues, enhancing their skills and knowledge base.

Professional Sales Specialist

AstraZeneca Pharmaceuticals
03.2009 - 12.2010
  • Consistently built long-term relationships with existing and new customers.
  • Established strong relationships with key stakeholders through effective negotiation and collaboration techniques.
  • Managed vendor relationships effectively through regular communication updates and performance evaluations, ensuring high-quality products and services were provided at competitive prices.
  • Led cross-functional teams to successfully execute complex projects on time and within budget constraints.

Senior Area Business Specialist

Johnson & Johnson
03.2003 - 03.2009
  • Proactively addressed escalated customer issues with timely resolutions that also identified root causes for preventative action in the future.
  • Achieved higher customer satisfaction ratings by streamlining communication processes between departments.
  • Delivered comprehensive financial analysis reports to inform budgeting decisions, leading to more accurate forecasting and resource allocation.
  • Served as a liaison between executive leadership and departmental staff, ensuring clear communication channels were maintained at all times.

Education

Biological And Physical Sciences

University of Nebraska At Kearney
Kearney, NE
05-1995

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Critical thinking
  • Active listening
  • Verbal communication

Timeline

HSA

Otsuka Pharmaceutical Co
07.2016 - Current

Therapeutic Specialist

Sunovion Pharmaceuticals
12.2010 - 08.2016

Professional Sales Specialist

AstraZeneca Pharmaceuticals
03.2009 - 12.2010

Senior Area Business Specialist

Johnson & Johnson
03.2003 - 03.2009

Biological And Physical Sciences

University of Nebraska At Kearney

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Paxton Helling