Experienced social worker specializing in developing citizen-focused strategies aligned with institutional protocols. Skilled in designing and implementing participatory methodologies such as school fairs, addressing topics like violence prevention, sexuality education, and human rights promotion with a differential approach. Proficient in creating pedagogical activities for girls, boys, and adolescents that encourage reflection, self-care, informed decision-making, and access to protection routes. Proven track record of managing customer inquiries and complaints within established timelines following institutional guidelines. Instrumental in enhancing service protocols and fostering safe spaces for dialogue and sharing meaningful experiences, both in the public and private sectors.
Crisis assessment
Educational support
Family case management
Confidential case documentation
Attention to detail
Analytical thinking