PAULA ORTEGA
Medellín
Summary
Business Administrator who wears different hats and provides various services for foreign visitors, apartment owners, new Colombian residents, with experience in the administrative field. I am a people person, a hard-working individual with excellent communication, time management, and analytical skills. Agile decision-making with the ability to interpret the client's needs and the ability to work under pressure.
Overview
20
20
years of professional experience
Work History
Legal Representative
Bosques de Provenza / Envigado Lofts
01.2023 - Current
- Provide Airbnb audit for owners hiring management services through different companies: Review of the rental list, payments, ordered supplies, and receipts
- Power of attorney to act on the apartment owner's behalf
- Provide approval for management companies for house repairs.
Relocation and Travel Consultant
Independent
02.2014 - Current
- Provide housing options, pricing
- Once the property has been identified, help with the house purchase process and closing of the property (whether is a purchase or a rental agreement)
- Bank account applications, First-time Visa application process and renewal, Health care registration services
- Arrange ground transportation
- Provide contacts for 3rd party legal services
- Provide power of attorney services such as signature of documents, open account on client’s behalf, make payments, etc
- (Representante Legal is the term used in Colombia).
Bus Fleet Owner
Conducciones América
01.2010 - Current
- Management of 11 employees: Manage relationships and interface on a daily basis with drivers, 1st filter for identifying, interviewing, and hiring employees
- Document fleet repair history and determine when replacements are necessary
- Ensure that all safety regulations and certifications are fully implemented and up to date
- Coordination and assignment of bus schedule to all the personnel
- Generate weekly financial reports
- Make company invoice payments (mechanics, maintenance, employment services, etc) Monitor day-to-day business operations to improve business processes.
International Coordinator
Central International Company, LLC
01.2007 - 01.2009
- Responsible for backing up company’s global traders
- Recognizing clients existing and future needs and effectively arrange and organize global business operations
- Be the customer facing contact for specified destinations and provide them service excellence through courteous, accurate, accessible and professional engagement.
Assistant Manager
Synaptic Learning
01.2004 - 01.2007
- Received and directed phone calls, provided customer support
- Maintained office records and correspondence
- Managed the President’s calendar appointments and meetings
- Drafted letters, training package quotes, and presentations for clients
- Ordered office supplies
- Created expense reports
- In charge of accounts payable processes
- Organized and kept track of office files
- Travel arrangements: Booked domestic and international flights, booked hotels and ground transportation.
Education
Bachelor of Science - Management
Northeastern University
Boston, MAAssociate of Science - International Business
Bunker Hill Community College
Boston, MATechnology - Computer Programming
Instituto Metropolitano De Educacion
Medellín, ColombiaSkills
- Business Management
- Labor Relations
- Communication
- Leadership
- Time Management
- Problem Solving
- Detail Oriented
- Customer Service
- Willingness To Learn
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Legal Representative
Bosques de Provenza / Envigado Lofts
01.2023 - Current
Relocation and Travel Consultant
Independent
02.2014 - Current
Bus Fleet Owner
Conducciones América
01.2010 - Current
International Coordinator
Central International Company, LLC
01.2007 - 01.2009
Assistant Manager
Synaptic Learning
01.2004 - 01.2007
Bachelor of Science - Management
Northeastern University
Associate of Science - International Business
Bunker Hill Community College
Technology - Computer Programming
Instituto Metropolitano De Educacion
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