Paul Saindon

• Created training materials and facilitated new hire onboarding program.
• Managed day-to-day operations within the call center environment.
• Conducted regular performance reviews of team members.
• Assisted with the development of call scripts and other operational documents.

Ensured compliance with all legal standards for fundraising activities.

• Managed relationships with existing donors to secure ongoing commitment to organizational mission.
• Call outbound utilizing cold and warm leads raising funds for non-profit organizations on an automated dialing system.