Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Security Operations Manager
Securitas Security Services USA
07.2017 - 04.2025
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted drills to keep security staff on alert and proficient with established plans.
Kept team compliant with security protocols and appearance standards.
Investigated incidents and wrote reports.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Evaluated security systems and procedures to identify areas for improvement.
Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Responded swiftly to security incidents and effectively resolved security issues.
Managed security policies and procedures to promote safety and security of personnel and assets.
Security Operations Center Operator
Securitas Security Services USA
10.2002 - 07.2017
Received and executed emergency procedures in accordance with site specific policy and procedures.
Prepared detailed incident reports to facilitate appropriate follow-up.
Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
Operated and monitored fire alarm and security CCTV