Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Patty Black

Durango

Summary

Dynamic and dedicated server with exceptional customer service skills honed at The Glacier Club. Proven ability to multitask and deliver prompt, courteous service while training new team members. Adept in food and beverage service, with a strong focus on guest satisfaction and effective communication. Passionate about creating memorable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

The Glacier Club
Durango
04.2023 - Current
  • Ensured satisfaction through exceptional service delivery.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed inventory checks to ensure sufficient stock levels for all products.

Team Member

Happy Pappys
Durango
07.2022 - 01.2023
  • Provided recommendations for pizzas based on customer preferences or dietary restrictions when requested.
  • Maintained a clean work area throughout shift by wiping down counters, mopping floors, and washing dishes.
  • Assisted with food preparation tasks such as chopping vegetables, making salads, and preparing dough.
  • Ensured prompt pizza delivery
  • Answered phone calls from customers placing takeout orders.

Server

Ole Miners Steakhouse
Pagosa Springs
07.2020 - 12.2022
  • Delivered food orders promptly and courteously.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

Bachelor of Arts - Marketing

Fort Lewis College
Durango, CO
05-2024

Skills

  • Approachable dialogue skills
  • Multitasking and organization
  • Exceptional customer service
  • Tableside etiquette
  • Sales techniques
  • Liquor, wine, and food service
  • Problem solving

Affiliations

  • Creative writer,

References

References available upon request.

Timeline

Server

The Glacier Club
04.2023 - Current

Team Member

Happy Pappys
07.2022 - 01.2023

Server

Ole Miners Steakhouse
07.2020 - 12.2022

Bachelor of Arts - Marketing

Fort Lewis College

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