PATSY NIEBLES ESCORCIA

• Lead global Learning & Development strategy across Colombia, Guatemala, Philippines and expansion markets.
• Develop capability frameworks, leadership academies and functional learning pathways.
• Implement learning governance models, KPIs, ROI measurement and analytics dashboards.
• Manage LMS platforms, training vendors and multimillion-dollar budgets.
• Drive change management and culture enablement initiatives aligned with business objectives.

• Led 100+ recruiters and people leaders across LATAM & APAC achieving 1,000+ hires per month.
• Built, standardized and scaled Talent Acquisition operations to support regional and global expansion.
• Implemented ATS optimization, automation, sourcing innovation and recruitment governance frameworks.
• Delivered executive People Analytics dashboards improving time-to-hire, quality of hire and retention.
• Partnered with senior leadership to align workforce planning with business growth strategies.

• Managed HR operations including onboarding, engagement, performance and retention strategies.
• Improved attrition and productivity indicators through targeted HR initiatives.
• Served as liaison between Operations and HR Centers of Excellence ensuring compliance and policy alignment.

• Managed high-volume recruitment cycles for bilingual roles.
• Conducted interviews, competency assessments and hiring evaluations.
• Optimized recruitment funnel through KPI-driven improvements.

Selection and recruitment of massive operational and administrative personnel, bilingual, semi-lingual or Hispanic in the Caribbean coast and Bogotá
• Application of psychotechnical and specific tests.
• Internal processes and promotion for operational and administrative positions.
• Process of verification of documents delivered.
• Verification of employment and personal references. Wellness activities for administrative and operational positions.

Design and application of surveys and interviews to measure work environment and communication within the organization.
• Qualitative and quantitative analysis of statistical data and setting of goals and achievement indicators.
• Implementation of strategies aimed at the well-being of employees, and conflict resolution within the organization.