PATSY NIEBLES ESCORCIA
Global VP / Head Of People & Culture
Barranquilla,CUN
Summary
Dynamic Global HR and People Leader focused on cultivating culture, enhancing leadership, and achieving operational excellence across LATAM and APAC regions in organizations with over 10,000 employees. Proven track record in building scalable HR ecosystems, managing teams of more than 100 HR professionals, and strategically aligning people initiatives with business objectives. Expertise in organizational development, talent management, learning and development, workforce planning, and HR governance has consistently driven measurable improvements in employee engagement, retention, and overall growth. Recognized as a trusted advisor to executives, skilled at amplifying leadership capacity, embedding cultural values into operations, and delivering impactful results in fast-paced, multi-site environments.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Senior Manager – Learning & Development
Lean Solutions Group
2022.09 - Current
- Lead global Learning & Development strategy across Colombia, Guatemala, Philippines and expansion markets.
- Develop capability frameworks, leadership academies and functional learning pathways.
- Implement learning governance models, KPIs, ROI measurement and analytics dashboards.
- Manage LMS platforms, training vendors and multimillion-dollar budgets.
- Drive change management and culture enablement initiatives aligned with business objectives.
Senior Manager – Talent Acquisition (Global)
Lean Solutions Group
2022.11 - 2025.08
- Led 100+ recruiters and people leaders across LATAM & APAC achieving 1,000+ hires per month.
- Built, standardized and scaled Talent Acquisition operations to support regional and global expansion.
- Implemented ATS optimization, automation, sourcing innovation and recruitment governance frameworks.
- Delivered executive People Analytics dashboards improving time-to-hire, quality of hire and retention.
- Partnered with senior leadership to align workforce planning with business growth strategies.
HR Generalist
Teleperformance
2021.03 - 2022.11
- Managed HR operations including onboarding, engagement, performance and retention strategies.
- Improved attrition and productivity indicators through targeted HR initiatives.
- Served as liaison between Operations and HR Centers of Excellence ensuring compliance and policy alignment.
Senior Selection Analyst
Teleperformance
2019.11 - 2021.03
- Managed high-volume recruitment cycles for bilingual roles.
- Conducted interviews, competency assessments and hiring evaluations.
- Optimized recruitment funnel through KPI-driven improvements.
Recruitment Analyst (Internship)
Atlantic International BPO
2019.05 - 2019.11
Selection and recruitment of massive operational and administrative personnel, bilingual, semi-lingual or Hispanic in the Caribbean coast and Bogotá
• Application of psychotechnical and specific tests.
• Internal processes and promotion for operational and administrative positions.
• Process of verification of documents delivered.
• Verification of employment and personal references. Wellness activities for administrative and operational positions.
Psychologist
Corporación Artística Baúl Polisémico
2019.01 - 2019.07
Design and application of surveys and interviews to measure work environment and communication within the organization.
• Qualitative and quantitative analysis of statistical data and setting of goals and achievement indicators.
• Implementation of strategies aimed at the well-being of employees, and conflict resolution within the organization.
Education
Bachelor of Science - Psychology
2020-11
MBA - Business Administration And Management
2026-02
Skills
Strategic HR management
Talent Management & Succession Planning
Learning & Leadership Development
Organizational Development & Culture Enablement
Employee talent development
- People Analytics, KPIs & Decision Making
Accomplishments
- Led and developed HR and Talent organizations of 10.000+ team members across multiple regions.
- Built and restructured global HR / TA functions to support expansion, scalability and operational readiness.
- Supported multi-country growth and new market enablement across LATAM and APAC, including Colombia, Guatemala, Mexico and the Philippines.
- Enabled high-volume hiring performance (1,000+ hires/month) while improving governance, efficiency and KPI accountability.
- Designed and executed leadership development, capability building and L&D strategies strengthening culture and performance.
- Partnered with executive leadership to align business growth, workforce capability and HR strategy.
References
Available upon request.
Timeline
Senior Manager – Talent Acquisition (Global) - Lean Solutions Group
2022.11 - 2025.08
Senior Manager – Learning & Development - Lean Solutions Group
2022.09 - Current
HR Generalist - Teleperformance
2021.03 - 2022.11
Senior Selection Analyst - Teleperformance
2019.11 - 2021.03
Recruitment Analyst (Internship) - Atlantic International BPO
2019.05 - 2019.11
Psychologist - Corporación Artística Baúl Polisémico
2019.01 - 2019.07
Universidad Del Norte - Bachelor of Science, Psychology
Universidad De La Costa (CUC) - MBA, Business Administration And Management