Patrick Wade
Aurora
Summary
Results-driven retail professional with a strong focus on customer service strategies and sales training. Proven ability to elevate service standards and drive profitability through effective team collaboration and inventory management.
Overview
11
11
years of professional experience
Work History
Senior Retail Sales Associate
Rustys Vape and smoke shop
Commerce City
04.2020 - 05.2026
- Managed daily operations of a busy vape and smoke shop.
- Trained new employees on product knowledge and sales techniques.
- Handled customer inquiries and resolved issues promptly.
- Assisted customers with product selection and inquiries.
- Managed inventory levels and organized stock to ensure efficient product accessibility.
- Executed visual merchandising strategies to improve store aesthetics and attract customers.
- Created promotional displays to effectively showcase new products and drive customer interest.
- Built and maintained strong working relationships with team members.
CEO
Divide Online LLC
Aurora
07.2022 - 01.2026
- Developed and implemented strategic business plans to increase company profitability.
- Managed financial resources, ensuring budgetary discipline and supporting profitability.
- Led strategic planning sessions to define organizational goals and initiatives.
- Analyzed market trends to identify growth opportunities and risks.
- Directed marketing campaigns that enhanced brand awareness and engagement.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Developed customer service strategies that elevated service standards across the company.
Floor Manager
Liquivapor
Aurora
01.2016 - 04.2020
- Supervised daily operations of floor staff, ensuring consistent adherence to safety protocols.
- Managed store opening and closing procedures to enhance operational readiness and enforce financial controls.
- Maintained clean, organized floor environment to elevate customer experience and support efficient staff operations.
- Coordinated inventory management and optimized product displays for improved customer engagement.
Sales Associate
Vans Off The Wall
Aurora
01.2015 - 02.2016
- Guided customers in selecting products and finding sizes to improve satisfaction.
- Educated customers about product features and benefits.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer inquiries and resolved issues promptly.
- Processed transactions accurately using point-of-sale systems.
- Optimized store visual displays to attract customers and boost engagement.
- Partnered with team members to achieve and exceed daily sales goals.
Education
High School Diploma -
Hanover High School
Hanover, PA04-2013
Some College (No Degree) - Business Management
Hacc Community College
Gettysburg, PASkills
- Customer service
- Sales training
- Upselling techniques
- Relationship building
- Inventory management
- Order fulfillment
- Visual merchandising
- Brand representation
- Loss prevention
- E-commerce platforms
- Online sales techniques
- Shipping logistics
- Amazon FBA
- Vendor negotiation
- Supply chain
- Financial management
- Data analysis
- Pricing strategy
- Email marketing
- Legal compliance
- Photography and editing
- Conflict resolution
- Problem solving
- Time management
- Team collaboration
- Staff development
- Cash handling proficiency
- Bookkeeping and filing
- Effective communication
- Vendor negotiation
- Supply chain
- Bookkeeping and filing
Languages
English
Full Professional
Affiliations
- Gym- Weight lifting, Muay Thai, Boxing
- Sports- Golf
- Cooking- Nutrition study, Meal prep, Recipe creation
Timeline
CEO
Divide Online LLC
07.2022 - 01.2026
Senior Retail Sales Associate
Rustys Vape and smoke shop
04.2020 - 05.2026
Floor Manager
Liquivapor
01.2016 - 04.2020
Sales Associate
Vans Off The Wall
01.2015 - 02.2016
High School Diploma -
Hanover High School
Some College (No Degree) - Business Management
Hacc Community College