Dedicated Front desk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Bartender
Maroon Creek Club
06.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Front Desk Receptionist
Maroon Creek Club
05.2023 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Front Desk Receptionist
River Valley Ranch Ranchhouse
06.2020 - 01.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Transcribed phone messages and relayed to appropriate personnel.
Used internal software to process reservations, check-ins and check-outs.
Lifeguard
River Valley Ranch Ranchhouse
06.2020 - 08.2022
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Checked pool and surrounding areas for hazardous conditions.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Inspected pool during shift and skimmed toys and trash that could clog pool pump.
Busser
Brass Anvil
06.2020 - 09.2020
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Concrete Laborer
New West Concrete
12.2017 - 12.2019
Set wood and other forming materials to prepare for concrete pours.
Installed rebar and molded expansion joints and edges for concrete projects.
Maintained clean, safe worksite for team safety and to help keep projects on-track.
Shoveled materials such as dirt, gravel and asphalt.
Construction Worker
Gruenefeldt Construction
06.2019 - 08.2019
Loaded, unloaded and moved material to and from storage and production areas.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Assisted with successful, time-sensitive renovations of various structures.
Gathered and disposed of worksite debris to remove safety hazards.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
No Degree - Comunication
CU Boulder
Boulder, CO
01.2025
High School Diploma -
Roaring Fork High School
Carbondale, CO
05.2021
Skills
Multi-Line Telephone Systems
Team Collaboration
Travel Coordination
Mail Handling
Verbal and Written Communication
Setting Reservations
Front Desk Reservations
Answer Telephone Calls
Computer Proficiency
Call Answering and Routing
Scheduling
Hospitality Service
Strong multitasking
Liquor, beer, and wine knowledge
Timeline
Bartender
Maroon Creek Club
06.2024 - Current
Front Desk Receptionist
Maroon Creek Club
05.2023 - Current
Front Desk Receptionist
River Valley Ranch Ranchhouse
06.2020 - 01.2023
Lifeguard
River Valley Ranch Ranchhouse
06.2020 - 08.2022
Busser
Brass Anvil
06.2020 - 09.2020
Construction Worker
Gruenefeldt Construction
06.2019 - 08.2019
Concrete Laborer
New West Concrete
12.2017 - 12.2019
No Degree - Comunication
CU Boulder
High School Diploma -
Roaring Fork High School
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