Patrick McCartney
Longmont
Summary
Accomplished leader with expertise in operations management and customer satisfaction, honed at Wild Cider. Proven track record in enhancing team performance and implementing strategic initiatives. Skilled in time management and problem-solving, driving efficiency and growth. Recognized for maintaining high sanitation standards and fostering a collaborative work environment.
Professional culinary expert with strong track record in preparing high-quality dishes and maintaining kitchen efficiency. Known for exceptional collaboration within team environments and adaptability to changing needs. Possesses key skills in food preparation, safety, and sanitation, along with keen sense of taste and presentation. Reliable and results-driven, consistently delivering outstanding culinary experiences.
Professional with hands-on experience in car detailing management. Skilled in optimizing detailing processes, maintaining high-quality standards, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving results. Proven ability to manage inventory, oversee staff training, and implement safety protocols.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cook
Serrated Burger Bar
08.2025 - Current
- Prepared high-quality menu items using fresh ingredients and innovative cooking techniques.
- Ensured compliance with food safety regulations and sanitation standards to maintain a clean workspace.
- Collaborated with kitchen staff to streamline service flow and enhance customer satisfaction during peak hours.
- Trained new team members on culinary techniques, kitchen equipment usage, and safety protocols.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
General Manager/Project Manager
Wild Cider
03.2024 - 08.2025
- Led cross-functional teams to enhance operational efficiency and drive business growth.
- Implemented strategic initiatives that improved customer satisfaction and retention rates.
- Developed and executed comprehensive business plans aligned with organizational goals.
- Fostered a culture of continuous improvement through training and mentorship programs for staff.
- Analyzed market trends to inform product development and competitive positioning strategies.
- Streamlined processes to reduce costs and optimize resource allocation across departments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Automotive Detail Manager
Booth Motors LLC
07.2011 - 03.2024
- Supervised daily operations of automotive detailing team, ensuring high-quality service delivery.
- Developed and implemented training programs for staff to enhance skills and performance.
- Streamlined detailing processes, resulting in improved efficiency and reduced turnaround time.
- Managed inventory of cleaning supplies and equipment, maintaining optimal stock levels.
- Conducted quality control inspections to ensure adherence to company standards and customer satisfaction.
- Collaborated with sales team to provide exceptional service and support during customer interactions.
- Established safety protocols for detailing operations, promoting a safe work environment for all employees.
- Coordinated scheduling of staff members to ensure adequate coverage during peak business hours, maintaining high-quality service levels at all times.
- Fostered a positive work environment by consistently demonstrating strong leadership skills, emphasizing teamwork and open communication among staff members.
- Evaluated employee performance regularly through structured reviews, providing constructive feedback aimed at enhancing individual skill sets.
- Established clear communication channels between management and staff for seamless coordination of tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were consistently met throughout operations.
- Conducted regular inventory checks, managing supplies and equipment to optimize workflow and reduce downtime.
- Monitored ongoing maintenance requirements for shop equipment, scheduling necessary repairs to minimize downtime and maintain optimal workflow.
- Developed strong relationships with vendors to negotiate favorable pricing on auto detailing products, reducing overall operational costs.
- Streamlined detailing processes for increased efficiency and productivity, implementing standardized procedures within the team.
- Assessed staffing needs and participated in hiring process, selecting candidates well-suited for the demands of the role.
- Collaborated effectively with sales representatives to provide superior pre-sale vehicle preparations for potential buyers.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Trained detail team to deliver best possible service to customers with quality work.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Oversaw inventory, equipment maintenance and bay cleaning.
Axe Throwing Coach
Longmont Axe House
05.2023 - 02.2024
- Developed engaging training programs to enhance axe throwing techniques for diverse skill levels.
- Mentored novice throwers, fostering confidence and improving accuracy through personalized coaching strategies.
- Implemented safety protocols, ensuring compliance with industry standards during all training sessions.
- Organized competitive events, boosting team morale and enhancing community engagement within the axe throwing community.
- Analyzed participant performance data to refine training methods and optimize individual progress tracking.
- Collaborated with staff to maintain equipment quality, minimizing downtime and ensuring safe usage practices.
- Enhanced customer satisfaction by maintaining a safe and engaging environment for all participants.
- Facilitated group lessons for beginners, introducing foundational techniques while fostering a welcoming atmosphere for newcomers to the sport.
- Enforced safety protocols during all activities, minimizing risk of injury among participants.
- Managed inventory of equipment, ensuring proper maintenance and availability for all guests and league members.
- Offered constructive feedback to clients to help reach goals.
- Encouraged clients to find creative solutions to problems and maintain motivation.
Automotive Detailer/Detail Manager
Valley Nissan And Subaru
06.2004 - 07.2011
- Conducted thorough cleaning and detailing of vehicles to enhance presentation and customer satisfaction.
- Operated specialized equipment for paint correction, polishing, and waxing to restore vehicle appearance.
- Collaborated with service team to prepare vehicles for delivery, ensuring high-quality finish and readiness.
- Trained new staff on detailing techniques, improving team efficiency and standardizing processes.
- Implemented inventory management procedures for detailing supplies, optimizing resource allocation and minimizing waste.
- Maintained a clean and organized work environment, adhering to safety protocols and operational standards.
- Developed streamlined workflows for detailing processes, enhancing turnaround time while maintaining quality standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
- Planned and coordinated work for team of detailers.
- Assisted in training new hires on company policies, procedures, and proper detailing techniques for optimal results.
- Developed customized solutions for unique vehicle care needs including paint restoration or premium protection packages.
Education
High School Diploma -
Skyline High School
Longmont, COSkills
- Sanitation standards
- Customer satisfaction
- Team leadership
- Equipment maintenance
- Time management
- Safety protocol enforcement
- Customer service
- Cleaning and organization
- Multitasking and organization
- Operations management
- Problem-solving
- Attention to detail
Certification
- Certified Axe Throwing Coach, World Axe Throwing League - Life Time
- Certified Express Detailing, Simoniz - Life Time
Timeline
Cook
Serrated Burger Bar
08.2025 - Current
General Manager/Project Manager
Wild Cider
03.2024 - 08.2025
Axe Throwing Coach
Longmont Axe House
05.2023 - 02.2024
Automotive Detail Manager
Booth Motors LLC
07.2011 - 03.2024
Automotive Detailer/Detail Manager
Valley Nissan And Subaru
06.2004 - 07.2011
High School Diploma -
Skyline High School