PATRICK DICKSON
PARKER
Summary
Accomplished leader with a proven track record at Sunrun, adept in project management and team collaboration. Excelled in enhancing construction safety and customer satisfaction, achieving significant improvements in efficiency and quality. Skilled in problem-solving and ensuring projects meet regulatory standards. Demonstrates a strong ability to exceed performance metrics through strategic planning and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Supervisor
Sunrun
09.2023 - Current
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Ensured compliance with local building codes, regulations, and industry best practices through diligent oversight of all construction activities.
- Collaborated with architects, engineers, and designers to develop comprehensive plans that met client requirements while adhering to established budgets and timelines.
- Developed strong relationships with subcontractors, vendors, and suppliers to ensure timely delivery of materials at competitive prices.
Electrification Manager
Sunrun
02.2022 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Defined clear targets and objectives and communicated to other team members.
Branch Technical Supervisor
Sunrun
11.2019 - 04.2022
- Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Assisted with training and development of team members.
- Managed communication with regulatory agencies, maintaining positive relationships and expediting approvals when necessary.
- Trained new Permitting Coordinators on company processes, ensuring consistent performance across the team.
District Survey Supervisor
Sunrun
04.2021 - 02.2022
- Evaluated survey methodologies to identify areas of improvement, leading to more accurate results and increased client satisfaction.
- Enhanced team performance by conducting regular feedback sessions and providing constructive criticism.
- Collaborated with other departments to integrate survey findings into broader company strategies and goals.
- Conducted thorough analyses of collected data, presenting findings in clear reports that informed decision-making processes for clients or internal teams.
- Increased employee retention rates through effective leadership, mentorship, and development opportunities for team members.
- Improved survey accuracy by implementing quality control measures and training team members on best practices.
Education
Criminal Justice
Ball State University
Muncie, INHigh School Diploma -
Mount Vernon High School
Fortville, IN05-2005
Skills
- Scheduling and planning
- Project management
- Problem-solving
- Construction safety
- Team collaboration
- Customer relations
Accomplishments
- Helped grow the Denver branch from a 1 megawatt branch to over a 2 megawatt branch in just 4 months. Utilizing internal teams as well as build partner.
- Took our NPS score in 2023 from below 40 to over 70 in 2024.
- Operated with a PTO heath rate over 98%.
- Top 4 branch in combined KPIs for all of 2024
Certification
Residential Wireman, Tesla Certified Installer
Timeline
Construction Supervisor
Sunrun
09.2023 - Current
Electrification Manager
Sunrun
02.2022 - 09.2023
District Survey Supervisor
Sunrun
04.2021 - 02.2022
Branch Technical Supervisor
Sunrun
11.2019 - 04.2022
Criminal Justice
Ball State University
High School Diploma -
Mount Vernon High School
Similar Profiles
Mark PlentyMark Plenty
Appointment Setter at SunrunAppointment Setter at Sunrun
Tyler J. McDarisTyler J. McDaris
Roof Lead/solar Installer at SunrunRoof Lead/solar Installer at Sunrun
Jacob RamosJacob Ramos
Solar Roof Lead at SunrunSolar Roof Lead at Sunrun