Patrick Carr
Lakewood
Summary
Achieved consistent sales results by leveraging strong technical background and product knowledge. Cultivated trust with clients through proactive identification of needs and tailored recommendations. Drove business success in customer service and event planning through strategic client engagement.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
TOBACCO LEAF
09.2024 - 12.2025
- Provided exceptional customer service to elevate overall shopping experience.
- Demonstrated comprehensive understanding of product features and benefits to empower customers in making informed purchasing decisions.
- Directed inventory management operations and conducted regular stock audits to maintain product availability.
General Manager
Smoking Cave Lounge
03.2023 - 09.2024
- Assisted in managing retail store operations by overseeing inventory control and scheduling. Supported procurement processes to maintain stock levels. Provided sales support and delivered excellent customer service.
Warehouse/Driver
Ace Hardware
07.2021 - 03.2023
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Cultivated extensive product knowledge to enhance customer support and address inquiries effectively.
- Facilitated collaboration among cross-functional teams to address complex issues and deliver timely resolutions for customers.
- Cultivated robust relationships with key clients through consistent communication and tailored support.
Field Operations Manager
Cigar Rights of America
03.2012 - 10.2019
- Directed field operations for CRA, supervising a team of 200 ambassadors across North America. Championed training and leadership programs to drive member engagement and retention. Managed comprehensive event calendar for all brands and major cigar shop events featured on company website. Engaged in extensive travel to local, state, and national cigar events to enhance member recruitment efforts. Played a key role in the development of the Great American Cigar Shop program. Curated daily social media content to boost brand visibility.
Seasonal Driver
UPS
11.2016 - 12.2016
- Executed timely delivery of seasonal packages, ensuring customer satisfaction and operational efficiency.
- Assisted in delivering UPS packages to residential and business locations within a local area. Supported daily operations by managing 200-400 deliveries and pick-ups. Followed all UPS rules and procedures to maintain compliance.
Manager
Sprouts Farmers Market Inc.
05.2008 - 07.2012
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory control processes, reducing waste and enhancing product availability.
- Trained and mentored staff on best practices for customer service and product knowledge.
- Developed and implemented merchandising strategies to increase sales and improve store layout.
Catering/Convention Services Manager
Marriott Hotels
01.1989 - 01.2001
- Assisted in managing daily operations, including menu creation and employee scheduling. Supported beverage operations for outside catering services. Contributed to event planning for social and corporate functions across multiple hotel brands under Marriott.
Education
Business Management - undefined
Red Rocks Community College
Lakewood, CO01.1998
General - undefined
Oak Lawn Community High School
Oak Lawn, IL01.1977
Skills
- Oversaw retail operations, ensuring optimal team performance and customer satisfaction
- Operated box truck for efficient transportation of goods and materials
- Assisted in conducting product demonstrations to showcase features and benefits Supported sales teams by providing product knowledge during client presentations Facilitated customer engagement through interactive demo sessions
- Managed mobile device inventory and deployment processes
- Directed project management initiatives to ensure timely delivery and adherence to quality standards
- Executed word processing tasks to ensure accurate documentation and efficient communication
- Demonstrated exceptional communication skills through over a decade of professional experience
- Executed safe and efficient commercial driving operations across designated routes
- Facilitated basic math instruction over a two-year period
- Oversaw warehouse operations, ensuring efficient inventory management and timely order fulfillment
- Executed position responsibilities with a focus on strategic outcomes and team leadership
- Executed timely and efficient delivery of goods to ensure customer satisfaction
- Oversaw comprehensive events management processes to ensure seamless execution
- Executed purchasing strategies to optimize inventory management
- Operated delivery vehicle to ensure timely and safe transportation of goods
- Spearheaded project coordination efforts to ensure timely completion of deliverables
- Assisted in organizing events by coordinating logistics and managing schedules Supported teams in executing event plans to meet objectives Collaborated with vendors to ensure smooth operations during events
- Executed merchandising strategies to enhance product visibility and drive sales
- Facilitated discussions to reach agreements among team members Supported negotiation processes to align project goals with stakeholder expectations Assisted in resolving conflicts to maintain team cohesion
- Oversaw comprehensive calendar management to optimize scheduling efficiency
Certification
- Non-CDL Class C
- Driver's License
Timeline
Retail Sales Associate
TOBACCO LEAF
09.2024 - 12.2025
General Manager
Smoking Cave Lounge
03.2023 - 09.2024
Warehouse/Driver
Ace Hardware
07.2021 - 03.2023
Seasonal Driver
UPS
11.2016 - 12.2016
Field Operations Manager
Cigar Rights of America
03.2012 - 10.2019
Manager
Sprouts Farmers Market Inc.
05.2008 - 07.2012
Catering/Convention Services Manager
Marriott Hotels
01.1989 - 01.2001
Business Management - undefined
Red Rocks Community College
General - undefined
Oak Lawn Community High School