Patricia Exline
Colorado Springs
Summary
I am looking for a customer service role where I can grow my career, working with a company that values empathy, professionalism, and a knack for problem-solving. They also appreciate excellent communication, high productivity, and making sure customers have positive experiences and outcomes.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Co Owner
Believe That Carpets and upholstery
Colorado Springs
09.2018 - Current
- Coordinate customer service responses and inquiries efficiently.
- Schedule appointments
- Answer phones
- Filing
- Billing
- Problem solving
- Establish vendor relationships
- Resolve any customer complaints or issues quickly in order to maintain positive relationships
Store Manager
Aramsco
Colorado Springs
04.2012 - 04.2021
- Managed daily store operations and ensured adherence to company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Schedule service appointments
- Followed up regularly with vendors for order statuses
- Multiple daily computer tasks
- Placed orders for customers
Education
Graduate Certificate - Medical Assistant
Pima Medical Institute
Colorado Springs, CO 04.2010 - 04.2011
Graduate Certificate - Medical Billing And Coding
Everest College
Colorado Springs, CO 04.2008 - 04.2009
GED
Colorado Springs, COSkills
- Customer service
- Appointment scheduling
- Vendor relationships
- Billing management
- Data entry computer skills
- Organization
- Multitasker
- Detail oriented
Timeline
Co Owner
Believe That Carpets and upholstery
09.2018 - Current
Store Manager
Aramsco
04.2012 - 04.2021
Graduate Certificate - Medical Assistant
Pima Medical Institute
04.2010 - 04.2011
Graduate Certificate - Medical Billing And Coding
Everest College
04.2008 - 04.2009
GED