Patricia Burris
Fountain
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
39
39
years of professional experience
Work History
Caregiver
Independence Center
Colorado springs
04.2018 - Current
- Assisted clients with daily living activities and personal care needs.
- Ensured a safe and clean living environment through regular housekeeping tasks.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Cashier
Circle k
Colorado springs
04.2019 - 11.2019
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and balanced at shift end.
- Stocked shelves and organized merchandise for optimal presentation.
- Educated customers about promotions and loyalty programs effectively.
- Demonstrated strong communication skills while addressing customer concerns promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Caregiver
Mountain home health care
Colorado springs
10.2013 - 03.2018
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored clients' physical and emotional well-being during care.
- Prepared nutritious meals according to client dietary needs and preferences.
- Provided companionship and engaged clients in social activities.
- Administered medications as directed by healthcare professionals.
- Ensured a safe and clean environment for clients at all times.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Caregiver
Caring Compassion home health care
Colorado springs
03.2013 - 08.2013
- Assisted clients with daily living activities and personal hygiene tasks.
- Prepared nutritious meals according to client dietary needs and preferences.
- Provided companionship and engaged clients in social activities.
- Ensured a safe and clean environment for clients at all times.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
ICQA Warehouse Associate
Amazon
Phoenix
10.2012 - 12.2012
- Conducted inventory audits to ensure accurate stock levels.
- Utilized handheld scanners for tracking and managing inventory items.
- Identified discrepancies in inventory and reported them to management.
- Performed daily cycle counts to ensure inventory accuracy.
- Assisted with the development of standard operating procedures for ICQA processes.
Parts Delivery Driver
Danny's Big Rig Resort
Phoenix
05.2012 - 09.2012
- Delivered parts to customers and vendors promptly and safely.
- Loaded and unloaded parts efficiently while adhering to safety protocols.
- Delivered parts to customers in a timely manner.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Cook
Pizza Ranch Buffet
Dickinson
06.2011 - 10.2011
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated kitchen equipment such as ovens, fryers, and mixers safely and effectively.
General Manager
Pita pit
Dickinson
10.2010 - 04.2011
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff recruitment, training, and performance evaluations to build a strong team.
- Coordinated inventory management, ensuring stock levels met demand without excess waste.
- Conducted regular staff meetings to promote communication and address operational challenges.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Fostered a positive work environment that encouraged teamwork and employee engagement.
- Ensured compliance with health and safety regulations for food preparation and service areas.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Tracked monthly sales to generate reports for business development planning.
Short Order Cook
Frontier Travel Center
Bowman
08.2010 - 11.2010
- Prepared and cooked a variety of menu items quickly and efficiently.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Followed standard operating procedures for food safety and sanitation.
- Collaborated with team members to ensure timely meal service during peak hours.
- Operated kitchen equipment, including grills, fryers, and ovens safely.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Stocked refrigerators with meats, cheeses and condiments for use in preparing short order meals.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Certified Nursing Assistant
Hilltop Home of Comfort
Killdeer
06.2010 - 08.2010
- Assisted residents with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living areas.
- Supported mobility by helping residents with transfers and ambulation.
- Documented care provided in resident records accurately and timely.
- Communicated effectively with residents, families, and healthcare team members.
- Participated in training new staff on care procedures and protocols.
- Ensured compliance with health regulations and safety standards diligently.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Direct Support Professional
Able
Dickinson
11.2004 - 12.2009
- Assisted individuals with daily living activities and personal care tasks.
- Provided companionship and emotional support to clients in need.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored client behavior and reported changes to the supervisory team.
- Facilitated community integration by organizing social and recreational activities.
- Ensured a safe environment by following health and safety protocols.
- Trained new staff on best practices for client support and engagement.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
Certified Nursing Assistant
Hilltop Home of Comfort
Killdeer
12.2000 - 09.2004
- Assisted residents with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living areas.
- Supported mobility by helping residents with transfers and ambulation.
- Documented care provided in resident records accurately and timely.
- Communicated effectively with residents, families, and healthcare team members.
- Participated in training new staff on care procedures and protocols.
- Ensured compliance with health regulations and safety standards diligently.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Cashier
Kmart
Dickinson
04.2001 - 12.2001
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and balanced at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges according to store policy guidelines.
- Stocked shelves and organized merchandise for optimal presentation.
- Collaborated with team members to ensure smooth operations during peak hours.
- Demonstrated strong communication skills while addressing customer concerns promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Certified Nursing Assistant
St Luke's Nursing Home
Dickinson
01.2000 - 04.2000
- Assisted residents with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living areas.
- Supported mobility by helping residents with transfers and ambulation.
- Documented care provided in resident records accurately and timely.
- Communicated effectively with residents, families, and healthcare team members.
- Participated in training new staff on care procedures and protocols.
- Ensured compliance with health regulations and safety standards diligently.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
Cashier
Chevron
Seligman
06.1991 - 03.1998
- Processed customer transactions accurately and efficiently at Chevron gas station.
- Maintained cash register and ensured proper cash handling procedures.
- Assisted customers with inquiries and provided product information effectively.
- Managed inventory levels and restocked shelves as needed throughout the shift.
- Collaborated with team members to ensure smooth operations during peak hours.
- Enforced safety protocols and maintained a clean work environment consistently.
- Trained new cashiers on register operations and customer service best practices.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Cashier/short order cook
General Store
Seligman
01.1987 - 03.1990
- Operated cash register and processed customer transactions efficiently.
- Handled customer inquiries and resolved issues promptly and courteously.
- Maintained accurate cash drawer and performed end-of-day reconciliations.
- Assisted in stocking shelves and organizing merchandise for easy access.
- Collaborated with team members to ensure smooth store operations daily.
- Monitored inventory levels and reported shortages to management timely.
- Ensured cleanliness and organization of the checkout area consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Prepared and cooked meals according to customer orders and dietary requirements.
- Maintained kitchen cleanliness by following sanitation and safety procedures.
- Operated kitchen equipment such as grills, fryers, and ovens efficiently.
- Collaborated with team members to ensure timely meal service during busy shifts.
- Managed inventory by tracking supplies and restocking as needed.
- Assisted in training new cooks on food preparation techniques and kitchen protocols.
- Monitored food quality and freshness to uphold store standards consistently.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
Education
Dickinson State University
Dickinson, NDSkills
- Personal care
- Meal preparation
- Medication administration
- Client observation
- Infection prevention
- Client relationship management
- Customer service
- Point-of-sale operation
- Cash handling
- Communication skills
- Multitasking ability
- Training and mentoring
- Attention to detail
- POS system operations
- Merchandise restocking
- Basic math
- Cash handling and management
Timeline
Cashier
Circle k
04.2019 - 11.2019
Caregiver
Independence Center
04.2018 - Current
Caregiver
Mountain home health care
10.2013 - 03.2018
Caregiver
Caring Compassion home health care
03.2013 - 08.2013
ICQA Warehouse Associate
Amazon
10.2012 - 12.2012
Parts Delivery Driver
Danny's Big Rig Resort
05.2012 - 09.2012
Cook
Pizza Ranch Buffet
06.2011 - 10.2011
General Manager
Pita pit
10.2010 - 04.2011
Short Order Cook
Frontier Travel Center
08.2010 - 11.2010
Certified Nursing Assistant
Hilltop Home of Comfort
06.2010 - 08.2010
Direct Support Professional
Able
11.2004 - 12.2009
Cashier
Kmart
04.2001 - 12.2001
Certified Nursing Assistant
Hilltop Home of Comfort
12.2000 - 09.2004
Certified Nursing Assistant
St Luke's Nursing Home
01.2000 - 04.2000
Cashier
Chevron
06.1991 - 03.1998
Cashier/short order cook
General Store
01.1987 - 03.1990
Dickinson State University
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