Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Burris

Fountain

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

39
39
years of professional experience

Work History

Caregiver

Independence Center
Colorado springs
04.2018 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Ensured a safe and clean living environment through regular housekeeping tasks.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Cashier

Circle k
Colorado springs
04.2019 - 11.2019
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained accurate cash drawer and balanced at shift end.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Educated customers about promotions and loyalty programs effectively.
  • Demonstrated strong communication skills while addressing customer concerns promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Caregiver

Mountain home health care
Colorado springs
10.2013 - 03.2018
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Monitored clients' physical and emotional well-being during care.
  • Prepared nutritious meals according to client dietary needs and preferences.
  • Provided companionship and engaged clients in social activities.
  • Administered medications as directed by healthcare professionals.
  • Ensured a safe and clean environment for clients at all times.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Caregiver

Caring Compassion home health care
Colorado springs
03.2013 - 08.2013
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Prepared nutritious meals according to client dietary needs and preferences.
  • Provided companionship and engaged clients in social activities.
  • Ensured a safe and clean environment for clients at all times.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

ICQA Warehouse Associate

Amazon
Phoenix
10.2012 - 12.2012
  • Conducted inventory audits to ensure accurate stock levels.
  • Utilized handheld scanners for tracking and managing inventory items.
  • Identified discrepancies in inventory and reported them to management.
  • Performed daily cycle counts to ensure inventory accuracy.
  • Assisted with the development of standard operating procedures for ICQA processes.

Parts Delivery Driver

Danny's Big Rig Resort
Phoenix
05.2012 - 09.2012
  • Delivered parts to customers and vendors promptly and safely.
  • Loaded and unloaded parts efficiently while adhering to safety protocols.
  • Delivered parts to customers in a timely manner.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.

Cook

Pizza Ranch Buffet
Dickinson
06.2011 - 10.2011
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated kitchen equipment such as ovens, fryers, and mixers safely and effectively.

General Manager

Pita pit
Dickinson
10.2010 - 04.2011
  • Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
  • Managed staff recruitment, training, and performance evaluations to build a strong team.
  • Coordinated inventory management, ensuring stock levels met demand without excess waste.
  • Conducted regular staff meetings to promote communication and address operational challenges.
  • Analyzed sales data to identify trends and adjust product offerings accordingly.
  • Fostered a positive work environment that encouraged teamwork and employee engagement.
  • Ensured compliance with health and safety regulations for food preparation and service areas.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Tracked monthly sales to generate reports for business development planning.

Short Order Cook

Frontier Travel Center
Bowman
08.2010 - 11.2010
  • Prepared and cooked a variety of menu items quickly and efficiently.
  • Maintained cleanliness and organization of kitchen and food preparation areas.
  • Followed standard operating procedures for food safety and sanitation.
  • Collaborated with team members to ensure timely meal service during peak hours.
  • Operated kitchen equipment, including grills, fryers, and ovens safely.
  • Assisted in inventory management by tracking supplies and placing orders as needed.
  • Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Stocked refrigerators with meats, cheeses and condiments for use in preparing short order meals.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.

Certified Nursing Assistant

Hilltop Home of Comfort
Killdeer
06.2010 - 08.2010
  • Assisted residents with daily activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained cleanliness and safety of resident living areas.
  • Supported mobility by helping residents with transfers and ambulation.
  • Documented care provided in resident records accurately and timely.
  • Communicated effectively with residents, families, and healthcare team members.
  • Participated in training new staff on care procedures and protocols.
  • Ensured compliance with health regulations and safety standards diligently.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.

Direct Support Professional

Able
Dickinson
11.2004 - 12.2009
  • Assisted individuals with daily living activities and personal care tasks.
  • Provided companionship and emotional support to clients in need.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored client behavior and reported changes to the supervisory team.
  • Facilitated community integration by organizing social and recreational activities.
  • Ensured a safe environment by following health and safety protocols.
  • Trained new staff on best practices for client support and engagement.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted individuals in learning and developing new skills.

Certified Nursing Assistant

Hilltop Home of Comfort
Killdeer
12.2000 - 09.2004
  • Assisted residents with daily activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained cleanliness and safety of resident living areas.
  • Supported mobility by helping residents with transfers and ambulation.
  • Documented care provided in resident records accurately and timely.
  • Communicated effectively with residents, families, and healthcare team members.
  • Participated in training new staff on care procedures and protocols.
  • Ensured compliance with health regulations and safety standards diligently.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.

Cashier

Kmart
Dickinson
04.2001 - 12.2001
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained accurate cash drawer and balanced at shift end.
  • Assisted customers with product inquiries and provided exceptional service.
  • Handled returns and exchanges according to store policy guidelines.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Demonstrated strong communication skills while addressing customer concerns promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Certified Nursing Assistant

St Luke's Nursing Home
Dickinson
01.2000 - 04.2000
  • Assisted residents with daily activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained cleanliness and safety of resident living areas.
  • Supported mobility by helping residents with transfers and ambulation.
  • Documented care provided in resident records accurately and timely.
  • Communicated effectively with residents, families, and healthcare team members.
  • Participated in training new staff on care procedures and protocols.
  • Ensured compliance with health regulations and safety standards diligently.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Helped residents walk with or without self-help devices.

Cashier

Chevron
Seligman
06.1991 - 03.1998
  • Processed customer transactions accurately and efficiently at Chevron gas station.
  • Maintained cash register and ensured proper cash handling procedures.
  • Assisted customers with inquiries and provided product information effectively.
  • Managed inventory levels and restocked shelves as needed throughout the shift.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Enforced safety protocols and maintained a clean work environment consistently.
  • Trained new cashiers on register operations and customer service best practices.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.

Cashier/short order cook

General Store
Seligman
01.1987 - 03.1990
  • Operated cash register and processed customer transactions efficiently.
  • Handled customer inquiries and resolved issues promptly and courteously.
  • Maintained accurate cash drawer and performed end-of-day reconciliations.
  • Assisted in stocking shelves and organizing merchandise for easy access.
  • Collaborated with team members to ensure smooth store operations daily.
  • Monitored inventory levels and reported shortages to management timely.
  • Ensured cleanliness and organization of the checkout area consistently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Prepared and cooked meals according to customer orders and dietary requirements.
  • Maintained kitchen cleanliness by following sanitation and safety procedures.
  • Operated kitchen equipment such as grills, fryers, and ovens efficiently.
  • Collaborated with team members to ensure timely meal service during busy shifts.
  • Managed inventory by tracking supplies and restocking as needed.
  • Assisted in training new cooks on food preparation techniques and kitchen protocols.
  • Monitored food quality and freshness to uphold store standards consistently.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.

Education

Dickinson State University
Dickinson, ND

Skills

  • Personal care
  • Meal preparation
  • Medication administration
  • Client observation
  • Infection prevention
  • Client relationship management
  • Customer service
  • Point-of-sale operation
  • Cash handling
  • Communication skills
  • Multitasking ability
  • Training and mentoring
  • Attention to detail
  • POS system operations
  • Merchandise restocking
  • Basic math
  • Cash handling and management

Timeline

Cashier

Circle k
04.2019 - 11.2019

Caregiver

Independence Center
04.2018 - Current

Caregiver

Mountain home health care
10.2013 - 03.2018

Caregiver

Caring Compassion home health care
03.2013 - 08.2013

ICQA Warehouse Associate

Amazon
10.2012 - 12.2012

Parts Delivery Driver

Danny's Big Rig Resort
05.2012 - 09.2012

Cook

Pizza Ranch Buffet
06.2011 - 10.2011

General Manager

Pita pit
10.2010 - 04.2011

Short Order Cook

Frontier Travel Center
08.2010 - 11.2010

Certified Nursing Assistant

Hilltop Home of Comfort
06.2010 - 08.2010

Direct Support Professional

Able
11.2004 - 12.2009

Cashier

Kmart
04.2001 - 12.2001

Certified Nursing Assistant

Hilltop Home of Comfort
12.2000 - 09.2004

Certified Nursing Assistant

St Luke's Nursing Home
01.2000 - 04.2000

Cashier

Chevron
06.1991 - 03.1998

Cashier/short order cook

General Store
01.1987 - 03.1990

Dickinson State University

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Patricia Burris