Parsa Roozbeh
Golden
Summary
Dynamic and resourceful professional with a strong background in customer service and problem-solving, honed at PF Changs Restaurant. Recognized for enhancing guest relations and boosting productivity through effective teamwork. Proven ability to adapt quickly and maintain a professional appearance while ensuring quality assurance in fast-paced environments. Used to working with hands and being on the feet for long hours. Thrives in guest services and hands on work.
Overview
4
4
years of professional experience
Work History
Busser, Server Assistant
PF Changs Restaurant
08.2024 - 02.2025
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Discount Tire Technician
Discount Tire
04.2022 - 06.2024
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Improved customer satisfaction by providing timely and accurate tire services.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
Countertop Installer Assistant
Denver Granite
05.2021 - 08.2022
- Provided exceptional customer service, addressing any concerns or issues during the installation process.
- Removed old tile, grout and adhesive using chisels and scrapers to clean surface carefully and prepare for new installation.
- Conducted regular maintenance checks on tools and equipment, ensuring optimal performance during installations.
- Minimized material waste by accurately calculating required quantities for each project and repurposing leftover pieces whenever possible.
- Planned and handled more than [Number] installation jobs each month.
- Greeted guests in with friendliness and professionalism.
Education
Associate of Science - Fabrication Welding And Business
Community College of Denver
Denver, CO05-2026
Skills
- Attention to detail
- Resourcefulness
- Professional appearance
- Guest relations
- Quality assurance
- Conflict mediation
- Positive attitude
- Customer service
- Problem-solving
Languages
Farsi
Limited Working
Interests
Cars
Outdoors
relationships
Boxing
Basketball
Dogs
fishing
Snowboarding
Timeline
Busser, Server Assistant
PF Changs Restaurant
08.2024 - 02.2025
Discount Tire Technician
Discount Tire
04.2022 - 06.2024
Countertop Installer Assistant
Denver Granite
05.2021 - 08.2022
Associate of Science - Fabrication Welding And Business
Community College of Denver
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