Hi, I’m
Paola Gil
Founder & CEO
Barranquilla
Summary
Dynamic founder with a proven track record at Connect2BPO, excelling in strategic planning and collaborative team management. Spearheaded innovative solutions that drove growth and enhanced operational efficiency. Skilled in talent acquisition and fostering a positive culture, resulting in increased employee engagement and customer satisfaction.
Overview
2026
years of professional experience
2
Languages
Work History
Connect2BPO
Founder
03.2016 - Current
Job overview
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Created organization's mission and vision statements for use by employees.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Traffic Jam Events
Staffing & Operations Manager
2015 - 2016 (1 education.year_Label)
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
AxsMed
Operations Manager
2014 - 2015 (1 education.year_Label)
Job overview
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Universidad Internacional De La RiojaBogota, Colombia
BBA from International Business Management
05.2001
Skills
Collaborative team management
Timeline
Founder
Connect2BPO
03.2016 - Current
Universidad Internacional De La Rioja
BBA from International Business Management
05.2001
Staffing & Operations Manager
Traffic Jam Events
2015 - 2016 (1 education.year_Label)
Operations Manager
AxsMed
2014 - 2015 (1 education.year_Label)