Paola Cortes
Florista
Bogota ,DC
Summary
Dynamic and creative Florist and Event Decorator with a proven track record at Paola Cortes Events and Divina Mesa by Pao Cortes. Excelled in delivering exceptional customer service and unique floral designs, enhancing event ambiance and client satisfaction. Skilled in creative merchandising and effective team collaboration, consistently exceeding client expectations without exceeding budgets.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Florist
Paola Cortes Events
01.2010 - Current
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Utilized floral design techniques to craft unique floral arrangements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Nurtured flowers to maintain quality and promote longevity.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Provided customers with care directions for flower arrangements.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Promoted the business through participation in local events, social media marketing, and community outreach efforts.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
- Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
- Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
- Designed thematic floral arrangements for holidays and special occasions, boosting sales.
- Negotiated with vendors for timely delivery of supplies, maintaining uninterrupted service.
- Maintained high level of cleanliness and organization in shop, ensuring pleasant shopping experience.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
Event Decorator
Divina Mesa by Pao Cortes
01.2005 - Current
- Coordinated with a diverse team of professionals to provide comprehensive event planning services.
- Optimized budget allocation by negotiating contracts with suppliers and vendors.
- Developed detailed project timelines to ensure smooth execution of event décor tasks.
- Conducted post-event analysis to identify areas for further improvement in future projects.
- Enhanced event ambiance by designing and executing creative decoration concepts.
- Created engaging visual displays for various events, including weddings, corporate functions, and social gatherings.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Maximized revenue generation by upselling additional services such as custom floral arrangements or specialty accents.
- Achieved client satisfaction by timely delivery of customized event design projects.
- Delivered impactful presentations to potential clients, showcasing the company''s capabilities and securing new business opportunities.
- Increased referral business by cultivating lasting relationships with satisfied clients.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Maintained an up-to-date knowledge of industry trends to offer clients fresh, unique ideas for their events.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
- Participated in furniture selection and documentation of specifications.
- Selected furniture, lighting and accessories to enhance design concepts.
Education
Floral Designer For Events - Florist
Transformación De Espacios By David Vasquez
Bogota04.2017
Wedding And Event Planner - Wedding Planner
Inibep
Montevideo Uruguay 02.2016
Técnico En Administración De Empresas - Management
Politécnico Grancolombiano
Bogotá 11.1999
Skills
Effective preservation methods
Inventory management and ordering
Consultations and recommendations
Sales and service-oriented
Creative floral design
Care and handling techniques
Floral shop assistance
Creative merchandising and display
Client meetings
Order placement
Flower arranging
Special occasion decorative pieces
Floral and plant knowledge
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Written Communication
Good Telephone Etiquette
Multitasking Abilities
Interpersonal Communication
Timeline
Florist
Paola Cortes Events
01.2010 - Current
Event Decorator
Divina Mesa by Pao Cortes
01.2005 - Current
Floral Designer For Events - Florist
Transformación De Espacios By David Vasquez
Wedding And Event Planner - Wedding Planner
Inibep
Técnico En Administración De Empresas - Management
Politécnico Grancolombiano