Pamela Rose
Englewood
Summary
Strategic and results-driven sales leader leading high-performing teams in telecommunications. Proven track record of exceeding sales goals, driving team engagement, and fostering inclusive workplace cultures. Passionate about leadership development and operational excellence. Recognized with multiple national awards for outstanding performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Director – Inside Sales
Comcast Business
11.2020 - Current
- Continuing to collaborate with CB Marketing team on CAM’s outbound lead generation and strategy
- Onboarding and mentoring 3 New Managers fostering leadership development and internal promotions
- Develop monthly incentives for CAM to drive CBM & Revenue
- Implemented “Quality Conversations” initiative to drive improvement in Submit Rate & ARPs
- Introducing DISC, with Ulearn support, to enhance team culture, communication, and sales improvement.
Director – Inside Sales
Comcast Business
04.2018 - 11.2020
- Directed West Division Outbound Sales Teams of OBSR-Core and CAM, overseeing 5 Managers, 20 Supervisors, 200 Sales Reps and 2 Dialer Administrators
- Achieved President’s Club recognition 4 times for exceptional team sales performance
- Spearheaded recruiting and onboarding initiatives, creating the Hiring Supervisor role
- Developed and launched a comprehensive “Nesting” program for new hire support.
- Partnered with CB Marketing to refine outbound lead targeting.
- Implemented Monthly Incentives to drive Sales performance.
Senior Manager – Inside Sales Manager – Outbound
Comcast
10.2016 - 04.2018
- Led OBSR-Core team of 8 Supervisors, 80 OBSR Reps and a Dialer Administrator consistently exceeding Revenue and Unit targets
- Partnered with Marketing team to optimize outbound campaigns and customer offers
- Designed performance driving incentives
- Presented team performance insights to Senior Leadership, including Regions
Senior Manager (HQ) – National Inside Sales Strategy
Comcast
10.2015 - 10.2016
- Led national strategy initiatives to elevate performance across Outbound Sales Centers.
- Developed and delivered impactful training content, improving sales effectiveness
- Facilitated monthly National calls to share best practices and performance insights
- Conducted Division visits to assess and optimize outbound dialing strategies
CenturyLink (previously Qwest Communications)
12.1999 - 09.2015
- Held various positions during tenure:
- Director – Small Business Telesales
- Director – Small Business for Colorado
- Channel Sales Manager Small Business
- Sales Team Leader Residential Sales
Education
Master of Business - Technology Management
University of Phoenix
Denver, ColoradoBachelor of Science - Information Systems
University of Colorado
Denver, ColoradoAssociate of Applied Sciences - Information Systems
Raritan Valley Community College
Somerville, New JerseySkills
- Sales Strategy, Team Leadership, CRM Tools (eg, Salesforce), Performance Management, Coaching & Development, Operational Excellence, Cross-functional Collaboration, Data Analysis
Certification
- Empowering Differences 2023
- Women in Leadership 2023
- Denver Leadership Academy 2022
- WICT Rising Leader 2018
Awards
Comcast President’s Club (National Top Sales Award) for the years 2019, 2021, 2022 and 2023, Qwest Circle of Excellence (Top Sales Performance Award) for the years 2001, 2008, 2010 and 2011, Comcast Business West Division CLIMB Award 2020 & 2023
Key Initiative during Comcast tenure
- Pioneered the launch of Chat for Digital team
- Established and scaled the CAM Channel, including two high performing Senior teams
- Created and integrated the Mid-Markets Account Development Team (ADM) into Field account modules
- Formed Senior teams for OBSR-Core
- Initiated SDR (Sales Development Rep) team for Texas & Portland to support nurturing efforts
- Piloted the Outbound Proactive Loyalty Team and PAR in 2025, driving customer retention
- Launched Pending VDR Team supporting customer retention efforts
Timeline
Senior Director – Inside Sales
Comcast Business
11.2020 - Current
Director – Inside Sales
Comcast Business
04.2018 - 11.2020
Senior Manager – Inside Sales Manager – Outbound
Comcast
10.2016 - 04.2018
Senior Manager (HQ) – National Inside Sales Strategy
Comcast
10.2015 - 10.2016
CenturyLink (previously Qwest Communications)
12.1999 - 09.2015
Bachelor of Science - Information Systems
University of Colorado
Associate of Applied Sciences - Information Systems
Raritan Valley Community College
Master of Business - Technology Management
University of Phoenix
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