Pamela Ortiviz
Lakewood
Summary
Dependable, on time, work well with other, coworkers, do my job with the best of my abilities, willing to help when needed, team work
Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior, and perfect role model for campus residents.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Colorado Coalition for the Homeless
Denver
10.2022 - Current
- Mentored new resident assistants during their training period.
- Promoted diversity awareness by creating informative bulletin boards or hosting special events addressing relevant issues.
- Developed positive relationships with all members of the residence hall community.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
- Participated in regular staff meetings with Resident Director.
- Conducted regular room inspections to ensure compliance with housing policies.
- Educated residents on university policies and procedures related to residential living.
- Maintained accurate records of incidents that occurred in the residence hall.
- Planned fun activities throughout the semester such as holiday celebrations or themed nights.
- Monitored assigned areas for cleanliness and security purposes.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Responded to emergency situations within the residence hall.
Shelter Attendant
Bayaud Enterprises Inc
Denver
10.2021 - Current
- Temperature Check
- Clean Area
- Sanitize hi traffic areas
- Let clients in
- Take temperature of clients
- Keep eyes n ears open
- Secure doors n clients are safe
- Trash
- Serve clients with hygiene needs
- Serve coffee, sack lunch, snacks
- Walk the floor
- Make sure clients are where they need to be
- Provide clients with respect n dignity
- Organize storage closets
Event Staff-COVID checker
Denver
- Check COVID card and I.D. Card
- Monitor doors, nobody goes thru without being checked
- Direct people where to go
- Secure all areas
Janitorial Worker
RNA FACILITIES MANAGEMENT / RNA STAFFING
Denver
- Sanitize all hi traffic doorways, stairwells, hand railing, light switches
- Vacuum
- Sweep & Mop
- Trash
- Lunchroom, break rooms
- Bathrooms
- Janitor Closet
- Refill toiletries
- Woman's feminine products
- Laundry Aide/Housekeeper
Housekeeper
Cherry oaks assisted living
Glendale
- Clean individual apts
- Collect laundry
- Wash n dry
- Fold n return
- Clean lunchroom n breakroom
- Bathrooms
- Make sure entry way are clear of any debre ,clean, vacuumed, windows, for handles
- Trash
Customer Service Rep
Video professor Inc
Lakewood
- Inbound and outbound calls
- Help resolve issues with product
- Always be polite n courteous
- Keep phone time down
Education
GED -
West High School
Denver, CO11.1987
Skills
- Laundry
- Coffee Experience
- Custodial Experience
- Cold Calling
- Food Preparation
- Barista Experience
- Cleaning Experience
- Facilities Maintenance
- Commercial Cleaning
- Event planning
- Diversity training
- Conflict resolution
- Policy enforcement
- Incident reporting
- Customer service
- Team collaboration
- Time management
- Community outreach
- Emergency response
- Effective communication
- Relationship building
- Organizational skills
- Critical thinking
- Safety awareness
- Direct patient care
- Ambulation assistance
- Residential support
- CPR certified
- Room inspection
- Mental health awareness
- Conflict de-escalation
- Facilities tour leadership
- Data confidentiality
- Crisis intervention
- First aid
- First aid and CPR
- Record keeping
- Resolution-oriented
- Team player
- Problem-solver
- Safety monitoring
- Documentation and reporting
- Administrative support
- Interpersonal relationships
- Stress management
- Resident activity implementation
- Health and safety compliance
- Activity planning
- Assertive
- Indirect patient care
- Medical records management
- Moral conduct
- Ethical standards
- Resident engagement
- Resident assistance
- Campus navigation
- Resident support
- Self-confident
- Active listening
- Residential care
- Policy reinforcement
- Effective planning
- Resource referral
Additional Information
Dependable, on time, work well with other, coworkers, do my job with the best of my abilities, willing to help when needed, team work
Personal Information
Willing To Relocate: Anywhere
Timeline
Resident Assistant
Colorado Coalition for the Homeless
10.2022 - Current
Shelter Attendant
Bayaud Enterprises Inc
10.2021 - Current
Event Staff-COVID checker
Janitorial Worker
RNA FACILITIES MANAGEMENT / RNA STAFFING
Housekeeper
Cherry oaks assisted living
Customer Service Rep
Video professor Inc
GED -
West High School
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