Paige Elizabeth Apostoli
Aurora
Summary
Motivated and accomplished sales professional with exceptional attention to detail and a proven track record in building and maintaining relationships and driving sales. Seeking a new career within an organization that values hard work, dedication, and fosters personal growth and quality of life. Experienced in managing high-performing sales teams and consistently achieving revenue growth. Recognized for strong focus on team collaboration and delivering tangible results, while maintaining adaptability in response to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in highly competitive environments.
Overview
14
14
years of professional experience
Work History
Sales Manager/Client Relationship Manager
Event Rents
Denver & Rocky Mountain Region
02.2019 - Current
- Successfully leads a high-performing sales team, achieving a consistent annual revenue of 10% growth year over year.
- Positively manages two teams: one based in Denver, and the other based in Gypsum, totaling 10 team members combined. Between the two locations, our company services the entire state of Colorado and occasionally Wyoming, New Mexico, Nevada and Texas.
- Develops and executes strategic sales plans to achieve specific revenue targets and market expansion.
- Leads, mentors, and motivates the sales team to ensure high performance and achievement of sales goals.
- Identifies and pursues new business opportunities with prospective clients.
- Collaborates with cross-functional teams to optimize client experience, leading to improved sales conversion rates.
- Establishes and maintains relationships with key clients to encourage repeat business and referrals.
- Analyzes sales metrics and performance data to track progress and identify areas for improvement.
- Prepares sales reports for management, providing insights and recommendations based on performance analysis.
- Ensures high level of client satisfaction by addressing any client feedback and inquiries in a timely manner.
Sales and Marketing Manager
Hard Rock Cafe Denver
Denver, Colorado
05.2017 - 01.2019
- Prospected and booked all corporate, social, convention and conference events ranging from 20 to 2,500 guests, utilizing the private space, the full venue or use of Glenarm Street for private street parties (with road closure)
- Prospected, booked and executed street parties (total of six private street party events in 1.5 years equaling over $1,248,000 in revenue, roughly $208,000 per street event) by:
- Obtained all liquor and street permitting through the City of Denver
- Secured the required fencing, barricades and all restroom facilities
- Created customized menu based on client wants, needs and dietary distinctions
- Collaborated with Executive Chef to ensure all menu items are cost effectively ordered through all national and specialty accounts as well as delivered within the desired timeframe
- Hired the appropriate number of staff members through a reputable, local staffing company
- Managed vendors (i.e
- Beer trucks, ice, miscellaneous event rentals)
- Designed specific CAD outlining exact food and beverage layout, power needs, generator placement, etc
- Responsible for updating and maintaining local brand website with all upcoming events, live music, private event closures and holiday food and beverage promotions
- Contracted all tour and travel groups from national accounts to local direct groups
- Maintained all prospects, inquiries and bookings through Salesforce
- Researched and wrote full sales and marketing budget and forecasting based on advertising contracts, partnerships and mandated activations, including contingency planning
- Managed all marketing on restaurant social media (Instagram, Facebook, Twitter) and maintain accurate updates
- Schedule appropriate boosts according to activations and events
- Coordinated all live music performances between performers and management team for efficient scheduling
Sales and Marketing Manager
Departure Restaurant + Lounge
Denver, Colorado
04.2016 - 05.2017
- Member of marketing team that opened Departure Restaurant + Lounge and Departure Elevated in August 2017
- Facilitated all pre- and post-marketing for both Departure and Departure Elevated
- Directed all public relations for Top Chef, Gregory Gourdet, for local and national publications (303 Magazine, Restaurant Business Magazine, QSR Magazine) for both pre- and post-restaurant openings
- Booked all private events, corporate receptions and social gatherings within Departure and Departure Elevated
- Planned and facilitated the Grand Opening Celebration, including a live performance by Trombone Shorty
- Worked closely with Cherry Creek North marketing team to implement strategic plans to drive traffic
- Organized live filming of Top Chef: Season 15 within Departure Restaurant + Lounge
- Researched and implemented exclusive relationships with wedding planners and promoters, including The Knot, Wedding Wire, and numerous other wedding platforms
- Extensive training with the host team on OpenTable
- Created corporate Training Manual to document procedures and ensured continuous improvement
- Proficient using InDesign software to create restaurant menus and private event menus
Restaurants Senior Group Sales Manager
Rock Bottom Brewery/CraftWorks Restaurants
Denver, Colorado
07.2011 - 04.2016
- Oversaw and directed sales and event operations in three locations: Downtown Denver, South Denver – Park Meadows, Westminster Promenade
- Trained and managed three Event Coordinators, one at each location
- Directly responsible for significant increase in sales for 2015 in Downtown Denver by 6% ($26,000), by 9% in South Denver ($18,000), and by 4% in Westminster ($15,000)
- Responsible for repeat business bookings through positive client relationships and experiences
- Created and maintained full client database
- Ongoing marketing initiatives:
- Participation in WeddingWire, Wedding Sites and Services
- Developed and implemented the Business Partnership Program, which provides constant incentives for continued patronage among Downtown Denver businesses
- Maintained an organized schedule, staying consistent in time management
- Documentation: inputting and maintaining all new leads and inquiries in Gather, an Event Management Platform utilized to organize and execute all private events
- Directed communication with clients to ensure event excellence and customer satisfaction:
- Signed contracts were obtained and uploaded into Gather
- Communication of scheduling needs of Banquet Captains and Servers
- Ensured adequate lead time for ordering and preparation of event menu
- Prepared, distributed, and analyzed surveys to obtain feedback on events regarding menus, set up and overall execution
- Exceeded corporate-established sales goals by 36% in 2012 and raised sales $130,000 over prior year from 2011
- Managed personnel: 3 Banquet Captains and 20 Banquet Servers
- Accountable for weekly and monthly sales documentation and reporting to regional and corporate officials
- Communicated with restaurant teams for upcoming events, scheduling and menus
- Full contract management and maintenance
- Guaranteed 24-hour response to all phone and email inquiries
- Daily contact and relationship development with both new and repeat clients:
- Regularly coordinated sight visits of exclusive private event spaces
- Prepared and completed numerous weekly corporate and local sales calls
- Arranged corporate, tourism, and local client and partnership meetings
- Solely responsible for booking events and meetings for 15-500 people (i.e
- Corporate Board meetings, buyouts for large corporations, local businesses and nonprofit organizations, charity events, organization and association meetings, rehearsal dinners, wedding receptions and after-hours events)
- Oversaw execution of all private events:
- Developed all party planning checklists
- Supervised events to ensure proper implementation and execution
- Followed up with client at conclusion of the event to ensure full satisfaction
- Efficiently maintained documentation of weekly prospecting progress:
- Convention business 8-11 months in advance
- 'Cold call' local corporate businesses
- Holiday party brochures and flyers sent out in July to ensure a fully-booked season
- Represented Rock Bottom Brewery at all Denver Bridal Shows, including Rocky Mountain Bridal Show, Seawell Grand Ballroom Bridal events and Perfect Wedding Guide Bridal events
- Created and maintained event database
Sales and Operations Manager
Bubba Gump Shrimp Company/Landry’s
Denver, Colorado
11.2010 - 07.2011
- Exceeded corporate-established sales goals by 30% (Jan-Mar 2011)
- Regular interaction and relationship development with clients and customers:
- Regularly coordinated sight inspections of exclusive private event space
- Prepared and completed numerous weekly corporate and local sales calls
- Arranged corporate, tourism, and local client and partnership meetings
- Solely responsible for booking large and small events and meetings, including:
- Company Board meetings
- Buyouts for large corporations, local businesses, and nonprofit organizations
- Organization and association meetings
- Rehearsal dinners, after-hours events and receptions
- Improved and expanded the hotel concierge program, significantly increasing the amount of returns through referrals and repeat customers
- Efficiently prospected convention and local corporate business, while maintaining accurate documentation and tracking techniques through SalesForce.com
- Planned and executed multiple community service events, known as 'Shrimpossibles'
Education
Bachelor of Science - Business, Marketing
University of Colorado at Denver
05.2010
Skills
- Revenue Generation
- Development & Design
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Client relationship management
- Sales strategy development
- Positive and upbeat
- Sales tracking
- Goal setting
- Account management
- New business development
- Business development and planning
Timeline
Sales Manager/Client Relationship Manager
Event Rents
02.2019 - Current
Sales and Marketing Manager
Hard Rock Cafe Denver
05.2017 - 01.2019
Sales and Marketing Manager
Departure Restaurant + Lounge
04.2016 - 05.2017
Restaurants Senior Group Sales Manager
Rock Bottom Brewery/CraftWorks Restaurants
07.2011 - 04.2016
Sales and Operations Manager
Bubba Gump Shrimp Company/Landry’s
11.2010 - 07.2011
Bachelor of Science - Business, Marketing
University of Colorado at Denver
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