Pablo Mejia
Medellín
Summary
Bilingual professional with experience in communication, customer service, and creative industries.
Passionate about translation and interpretation, with strong skills in client interaction, effective
communication, and adaptability. Looking to transition into remote translation and interpretation
roles while leveraging a solid background in customer relations and projects.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Teleperformance
Medellin
05.2023 - 05.2025
- Monitored customer satisfaction levels through surveys and feedback forms.
- Led on- and off-site customer support teams across multiple time zones.
- Answered customer inquiries via phone, email, and chat.
- Assisted English-speaking clients with inquiries and issues.Provided clear and effective solutions in a high-volume environment.Strengthened bilingual communication and problem-solving skills.
Customer Service Representative
Web Help
Medellin
02.2023 - 05.2023
- Delivered customer support services for English and Spanish-speaking clients.
- - Handled diverse customer requests efficiently.
- - Enhanced multitasking and active listening abilities.
Education
Some College (No Degree) - Culinary Studies
Cesde
Medellín AntioquiaSkills
Translation, Interpretation, Communication, Client Management, Quick Learner
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Customer Service Representative
Teleperformance
05.2023 - 05.2025
Customer Service Representative
Web Help
02.2023 - 05.2023
Some College (No Degree) - Culinary Studies
Cesde