Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

OyZhana Williams

Denver

Summary

Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.

I'm a reliable and determined candidate for this position. Though I am new to the medical field, I come with a heart full of desire to help others. This may be a new place for me, but I’m excited to share that I’ve been caregiving for my child, who lives with a disability, for the past seven years. With this experience, as well as schooling, I’m completely ready to get into this field of work and grow. This is where my heart desires to be.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Panera Bread
Denver
09.2023 - 01.2025
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Provided accurate information about products and services to customers.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

CNA License - Medical

Emily Griffith Technical College
Denver, CO
04-2025

High School Diploma -

Emily Griffith High School
Denver, CO
01-2015

Skills

  • Patient care
  • Basic life support
  • Medical documentation
  • Customer service
  • Vital sign monitoring
  • Certified in basic life support (BLS)
  • ADHD support

Certification

  • Certified nursing aide

Timeline

Customer Service Representative

Panera Bread
09.2023 - 01.2025

CNA License - Medical

Emily Griffith Technical College

High School Diploma -

Emily Griffith High School
OyZhana Williams