Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Owen West

Aurora

Summary

Dynamic professional with a proven track record at Hungry Howies Pizza & Subs, excelling in customer service and inventory management. Recognized for innovative problem-solving and effective team collaboration, ensuring high customer satisfaction. Certified in automotive maintenance, I bring strong attention to detail and a flexible approach to meet diverse challenges. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Insider

Hungry Howies Pizza & Subs
Aurora
01.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Processed customer transactions efficiently at the point of sale.
  • Handled cash, credit, and debit payments accurately.
  • Assisted customers with product inquiries and service requests.
  • Managed inventory by restocking shelves and organizing products.
  • Resolved customer complaints in a professional manner promptly.
  • Provided support during peak hours to ensure smooth operations.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Informed customers of in-store promotions or pricing specials.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

General Service Technician

Integrity Tire & Auto
Aurora
06.2025 - 08.2025
  • Inspect vehicles for tire wear and damage
  • Rotate tires to ensure even wear
  • Replace worn or damaged tires safely
  • Balance tires using specialized equipment
  • Assist in vehicle alignment checks
  • Safely done vehicle alignments.
  • Support senior technicians with repairs
  • Replaced faulty spark plugs, filters, hoses and other engine components as necessary.
  • Repaired or replaced worn parts such as brake pads, wheel bearings, transmission components, drive shafts and more.
  • Changed oil and filters in vehicles daily.
  • Assessed suspension system components for wear or damage due to road conditions.
  • Diagnosed electrical problems in vehicles using wiring diagrams and troubleshooting techniques.
  • Checked steering systems for alignment accuracy or any loose connections that could cause steering wheel vibration.
  • Identified worn out fluid levels such as oil, coolant or brake fluid and refilled them accordingly.
  • Installed new radiators when necessary to ensure optimal cooling performance of the vehicle's engine.
  • Determined the need for tire rotation based on mileage readings from each tire's tread depth gauge.
  • Replaced broken headlights or tail lights with new ones as needed.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Traveled to customer locations to complete work for pre-set appointments.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Set up and operated mechanical and manual tools and equipment.
  • Developed preventive maintenance procedures and schedules.
  • Conducted test drives before and after repair services.
  • Repaired, replaced and adjusted brakes.
  • Completed standard inspections to assess wear and damage to vehicles.

Education

High School Diploma -

Cherokee Trail
Aurora, CO
05-2025

Skills

  • Customer service
  • Inventory management
  • Vehicle inspection
  • Mechanical repair
  • Parts ordering
  • Team collaboration
  • Thinking outside the box while assessing problems
  • Time management
  • Attention to detail
  • Automotive maintenance and light repair, certified by Arapahoe Community College
  • Problem solving
  • Active listening
  • Multitasking
  • Friendly, positive attitude
  • Flexible and adaptable
  • Quality assurance
  • Critical thinking

Affiliations

  • High school football

Certification

  • Certified Automotive Maintenance and Light Repair given to me as of May 13,2025

Timeline

General Service Technician

Integrity Tire & Auto
06.2025 - 08.2025

Insider

Hungry Howies Pizza & Subs
01.2025 - Current

High School Diploma -

Cherokee Trail

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Owen West