Owen Pineda
Account Manager
Bogotá
Summary
Account Manager with proven experience in developing business plans. I stand out for effectively achieving commercial management objectives. Interested in working with a dynamic and proactive team. Specialist in account management with extensive professional experience. I am characterized by accurate market analysis, trends, and business opportunities. Seeking a new job opportunity. A versatile person capable of multitasking. With extensive experience in work environments where commitment and teamwork are valued. I am characterized by my dynamism, proactivity, and enthusiasm. I possess strong digital skills. Seeking professional development.
Overview
6
6
years of professional experience
2016
2016
years of post-secondary education
Work History
Account Manager
Level Markets
03.2024 - Current
- Management of client portfolios to ensure retention and satisfaction
- Coordination of projects with interdepartmental teams to meet account objectives
- Negotiation of contracts and commercial agreements with strategic clients
- Implementation of sales strategies to meet and exceed set goals
- Development and presentation of performance reports and sales projections
- Market analysis to identify business and expansion opportunities
- Post-sale follow-up to ensure customer satisfaction
- Setting sales targets based on market analysis and trends
- Conducting client meetings to discuss needs and service adjustments
- Developing tailored commercial proposals to meet specific client needs
Media Advisor
Vector ITC
06.2022 - 04.2023
- Ongoing training in products, services, and market trends for effective advice
- Daily and weekly activity planning and report preparation linked to performance
- Maintaining assigned client portfolios and prospecting new clients
- Creating sales proposals and collaborating for client presentations
- Achieving sales objectives based on the strategic plan
- Customer service via corporate email, phone calls, and in person
- Analyzing customer needs to offer effective and personalized solutions
- Developing strategies to optimize client management
- Creating communication strategies for different digital platforms
- Using data analysis tools to optimize communication strategies
- Advising on media trends and emerging communication technologies
- Conducting competitive intelligence analysis
- Advising on internal and external communications for company presidents, directors, and managers
- Planning advertising strategies and campaigns
- Analyzing trends and researching competitors
- Managing communications with the public and investors
- Evaluating the effectiveness of implemented communication programs
- Developing sales strategies to meet and exceed commercial objectives
- Managing client portfolios, including follow-up and loyalty
- Meeting monthly and quarterly sales quotas established by the company
- Conducting product presentations to potential and existing clients
- Developing customized commercial proposals for each client
- Analyzing competition to adjust sales strategies and positioning
- Implementing CRM for efficient client information management
Sales Commercial Advisor
Aprende Institute
02.2021 - 03.2022
- Ongoing training in products, services, and market trends for effective advice
- Daily and weekly activity planning and report preparation linked to performance
- Maintaining assigned client portfolios and prospecting new clients
- Creating sales proposals and collaborating for client presentations
- Achieving sales objectives based on the strategic plan
- Customer service via corporate email, phone calls, and in person
- Analyzing customer needs to offer effective and personalized solutions
- Developing strategies to optimize client management
- Creating communication strategies for different digital platforms
- Using data analysis tools to optimize communication strategies
- Advising on media trends and emerging communication technologies
- Conducting competitive intelligence analysis
- Advising on internal and external communications for company presidents, directors, and managers
- Planning advertising strategies and campaigns
- Analyzing trends and researching competitors
- Managing communications with the public and investors
- Evaluating the effectiveness of implemented communication programs
- Developing sales strategies to meet and exceed commercial objectives
- Managing client portfolios, including follow-up and loyalty
- Meeting monthly and quarterly sales quotas established by the company
- Conducting product presentations to potential and existing clients
- Developing customized commercial proposals for each client
- Analyzing competition to adjust sales strategies and positioning
- Implementing CRM for efficient client information management
Academic and Commercial Advisor
Colombia ESL
01.2019 - 12.2020
- Training in new products and services to ensure up-to-date knowledge
- Conducting market research to identify new business opportunities
- Preparing sales reports and performance analysis for management
- Successful closing and processing of sales
- Providing personalized client advice with a close approach
- Analyzing customer needs and presenting offers tailored to their profile
- Offering personalized academic guidance to potential students
- Developing and following up on sales strategies focused on educational services
- Achieving enrollment goals set by the educational institution
- Designing promotional materials and presentations for academic prospects
- Implementing loyalty programs for the student community
- Analyzing educational market trends to adjust commercial strategies
- Advising on financing and scholarships available to applicants
- Continuous training in sales techniques and knowledge of the educational sector
Education
Technical Degree - Accounting and Finance
National Learning Service (SENA)
Skills
Excellent interpersonal skills
Establishing business relationships
Strong negotiation abilities
Business vision
Persuasion
Proactivity and innovation
Negotiation and closing sales
Empathy and people skills
Punctuality and commitment
Excellent communication skills
Effective negotiation
Sales techniques
Accomplishments
- Public recognition for four months as the top Account Relationship Manager.
- Public recognition for the highest revenue generation in investment processes.
Timeline
Account Manager
Level Markets
03.2024 - Current
Media Advisor
Vector ITC
06.2022 - 04.2023
Sales Commercial Advisor
Aprende Institute
02.2021 - 03.2022
Academic and Commercial Advisor
Colombia ESL
01.2019 - 12.2020
Technical Degree - Accounting and Finance
National Learning Service (SENA)
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