Owen Kingham
Arvada
Summary
Dynamic professional with a strong background in customer service and education. Proven ability to resolve conflicts, enhance student engagement, and collaborate effectively with faculty. Aiming to leverage organizational skills and leadership development to create impactful learning and work environments.
Overview
2
2
years of professional experience
Work History
Detailer & Cashier
Fluff and Fold Dry Cleaning
Golden
06.2023 - 03.2025
- Handled dozens of customers a day from a wide range of backgrounds, and provided customer service tailored to the individual.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally to ensure satisfaction with service.
- Learned roles of other departments to provide coverage and keep store operational during opening and closing hours.
- Serviced items based on fabric type and cleaning requirements in an efficient manner.
- Operated cash register efficiently and accurately, and processed hundreds of dollars worth of payments by cash, check, credit card, gift card or automatic debit.
Field Experience Internship
Woodrow Wilson Academy
Westminster
10.2023 - 05.2025
- Shadowed the 6th grade English teacher in the 23/24 school year, and the 7th/8th grade math teacher in the 24/25 school year
- Built positive relationships with faculty and 120 students
- Planned fun and engaging lessons for the students that challenged their level of knowledge each week.
- In depth research about teachers and education
- Prioritized material for the classroom on top of own education.
- Achieved over 400 hours of experience in the education world
Education
Bachelor of Arts - K-12 Music Education
University of Northern Colorado
Greeley, CO05-2029
High School Diploma -
Arvada West High School
Arvada, CO05-2025
Education & Leadership I
Warren Tech
Arvada, CO05-2024
Education & Leadership II
Warren Tech
Lakewood, CO05-2025
Skills
- Lesson planning and classroom management
- Student engagement strategies
- Educational technology integration
- Effective communication skills
- Customer service excellence
- Conflict resolution techniques
- Organizational and time management
- Leadership development
- Public speaking proficiency
- Collaborative teamwork
- Transferable skills
Accomplishments
Student of the Year, 2024-2025 - Exemplifying Warren Tech Rise Values in Education & Leadership
Affiliations
Snow Buddies, Arvada, Colorado (2023-Present
References
References available upon request.
Timeline
Field Experience Internship
Woodrow Wilson Academy
10.2023 - 05.2025
Detailer & Cashier
Fluff and Fold Dry Cleaning
06.2023 - 03.2025
Bachelor of Arts - K-12 Music Education
University of Northern Colorado
High School Diploma -
Arvada West High School
Education & Leadership I
Warren Tech
Education & Leadership II
Warren Tech